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OC200 goes offline from the cloud when extensively using omada app or pc.

Cebujohn

3 weeks ago - last edited 3 weeks ago

Posts: 31

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Registered: 2022-10-30

OC200 goes offline from the cloud when extensively using omada app or pc.

3 weeks ago - last edited 3 weeks ago

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Model: OC200

Hardware Version: V1

Firmware Version: 1.32.6 Build 20241101 Rel.41525 (Stable)

Hi, Anybody knows how to deal with frequent OC200 cloud disconnects? This usually happen when I am tinkering or using extensively the Omada app or on desktop. Basically it disconnects from the cloud and reconnects within 3-5 minutes.

Plainly it just disconnects from the cloud but not on the local side.

Anybody experiencing this? Any fix?

Thanks!

1 Accepted Solution

Vincent-TP

3 weeks ago - last edited 3 weeks ago

Posts: 1133

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Registered: 2024-06-22

Re:OC200 goes offline from the cloud when extensively using omada app or pc.-Solution

3 weeks ago - last edited 3 weeks ago

Hi @Cebujohn

When did the issue occur?

Offline means the OC200 is disconnected from the tp-link cloud server, you may check the Internet stability of the OC200 site.

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Vincent-TP

3 weeks ago - last edited 3 weeks ago

Posts: 1133

Helpful: 115

Solutions: 435

Stories: 0

Registered: 2024-06-22

Re:OC200 goes offline from the cloud when extensively using omada app or pc.-Solution

3 weeks ago - last edited 3 weeks ago

Hi @Cebujohn

When did the issue occur?

Offline means the OC200 is disconnected from the tp-link cloud server, you may check the Internet stability of the OC200 site.

OC200 goes offline from the cloud when extensively using omada app or pc.

OC200 goes offline from the cloud when extensively using omada app or pc.

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