There is a problem with the apple devices when they are connected to the Portal created. There is a sudden authorization expiration. All android devices are not like that. Is there a way to fix this? Thank you!
Hi @PISD
What kind of portal did you configure?
What's the error message on those IOS devices?
Did you try to create a new portal authentication?
@Vincent-TP
No particular error. It was just so happened that the user will be authenticated again when the WiFi is being disconnected.
Hi @PISD
Did you change any settings on the controller? Or did you update any firmware for the system?
Does the issue persist?
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