TP Link vigi won’t extract audio to USB

Clive_A

2 weeks ago - last edited 2 weeks ago

Posts: 5602

Helpful: 2687

Solutions: 1253

Stories: 0

Registered: 2023-06-09

Re:TP Link vigi won’t extract audio to USB

2 weeks ago - last edited 2 weeks ago

Hi @ChuckTaylor

Thanks for posting in our business forum.

Review if your audio is fit to the protocols it supports.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

1

#2

ChuckTaylor

LV1

2 weeks ago

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-10-30

Re:TP Link vigi won’t extract audio to USB

2 weeks ago

@Clive_A Hi Clive. Thanks for your response. The cameras are compatiable. I've tried changing the audio encoding setting in the camera to all 3 different compatible protocols G.711A, G.711U and G.726.
This is only a problem when extracting the video and not a problem in normal playback

HiLook IPC-T262H-MU

0

#3

Clive_A

2 weeks ago

Posts: 5602

Helpful: 2687

Solutions: 1253

Stories: 0

Registered: 2023-06-09

Re:TP Link vigi won’t extract audio to USB

2 weeks ago

Hi @ChuckTaylor

Thanks for posting in our business forum.

ChuckTaylor wrote

@Clive_A Hi Clive. Thanks for your response. The cameras are compatiable. I've tried changing the audio encoding setting in the camera to all 3 different compatible protocols G.711A, G.711U and G.726.
This is only a problem when extracting the video and not a problem in normal playback

HiLook IPC-T262H-MU

Do you test this on an HDD?

It's hard to say what is wrong here. It could be a problem with the compatibility.

Have you tried a VIGI camera? I cannot make use of your model number as we cannot get all the IPCs on the market for testing.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

1

#4

TP Link vigi won’t extract audio to USB

TP Link vigi won’t extract audio to USB

Information

Voters 0

Tags