I keep getting "was connected" log on my mobile omada.

I keep getting "was connected" log on my mobile omada.

I keep getting "was connected" log on my mobile omada.
I keep getting "was connected" log on my mobile omada.
3 weeks ago - last edited Yesterday
Tags: #Logs
Model: OC300  
Hardware Version: V1
Firmware Version: 1.25.3 Build 20240620 Rel.80854

I am using oc300 controller.

I disabled Logs->Notifications->Device->Device Connected.

But why does the "device was connected" log keep coming up in mobile Omada?

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#1
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1 Accepted Solution
Re:I keep getting "was connected" log on my mobile omada.-Solution
3 weeks ago - last edited Yesterday

  @dari44 

 

I am using oc300 and eap653

 

I'll attach the omada log setting value and notifications that I see on my mobile.

 

I don't see anything in omada's log, but I don't know why I only see it on mobile

 

 

 

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#3
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6 Reply
Re:I keep getting "was connected" log on my mobile omada.
3 weeks ago

  @dari44 

To understand the issue better, would you please share the following information?

1. what kind of SDN device you are using, and what devices are sending the notifications?

2. screenshot of the configuration page;

3. screenshots of the notifications you received on the phone.

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#2
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Re:I keep getting "was connected" log on my mobile omada.-Solution
3 weeks ago - last edited Yesterday

  @dari44 

 

I am using oc300 and eap653

 

I'll attach the omada log setting value and notifications that I see on my mobile.

 

I don't see anything in omada's log, but I don't know why I only see it on mobile

 

 

 

Recommended Solution
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#3
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Re:I keep getting "was connected" log on my mobile omada.
3 weeks ago

Hi  @dari44 

 

Thanks for the info.

 

Will the Internet be affected when you receive the notifications?

 

What's the version of the Omada APP? Please check for update and make sure you are using the latest version.

 

If the issue persist, please don't hesitate to let us know.

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#4
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Re:I keep getting "was connected" log on my mobile omada.
3 weeks ago

  @Vincent-TP 

 

You'll get a notification, but the internet works fine.
However, I'm inquiring because there are management points due to continuous logs.
The current mobile omada version is 4.18.17.

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#5
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Re:I keep getting "was connected" log on my mobile omada.
3 weeks ago

Hi  @dari44 

 

Thanks for the info.

 

Please  disable the options on this page:

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#6
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Re:I keep getting "was connected" log on my mobile omada.
3 weeks ago

  @dari44 

 

I saw the log settings too, but the connected and disconnected settings are tied together

Wouldn't the disconnected log occur when AP equipment has a problem?

If so, wouldn't I be unaware of the disability situation?

If my imagination is correct, shouldn't we divide the log settings in the app between connected and disconnected?

Thank you for your advice

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#7
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