ER-7412-M2 not getting full speed from ISP
Just got this and plugged into my Xfinity comcast 1.4Gbps, but only getting 500Mbps. Got full speed with my previous router.
Setup:
No IDS/IPS enabled.
port speed negotiation 2.5G to modem
OC300 Controller
Mostly out of box configuration
Running latest firmware
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Hi @Camfj141
Does the modem support 2.5Gb?
Try to set the speed to a fixed instead of auto-negotiation.
DNS server tried any? Server of the speed test should be the nearest.
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speed is set to 2.5
DNS is set to isp but also tried 1.1.1.1
Also tried ipv6 but still same speed
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Hi @Camfj141
Thanks for posting in our business forum.
Camfj141 wrote
speed is set to 2.5
DNS is set to isp but also tried 1.1.1.1
Also tried ipv6 but still same speed
I require the following information:
Speed test result screenshot. You've tested it from the speedtest.net?
The firmware version of your 7412-M2. The latest one was released in Aug this year.
Disable IPv6 on both the router and the PC to make sure the test is done in IPv4 mode. Will you get any better speed?
Have you tried to connect the 1Gbps port? Will you be able to run full 1Gbps speed?
Can you show a picture of the physical connection from the modem port? In addition, what's the modem model number? And your previous router model.
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