EAP 783 Crashes when using MLO and new iPhone 16 Pro
I have 4 EAP 783 controlled by a OC200, 3 are powered by a TP Link SX3206HPP v1.20, one is connected via mesh and uses a POE++ injector. They have worked great, except I recently got my first MLO capable WiFi 7 devices in 2 new iPhone 16 Pros.
Whenever the iPhone 16 Pros connect to the EAP 783 with MLO enabled on the wireless network, it crashes. Usually it's an immediate crash, but rarely I can get connected briefly and things work for 30-60 minutes, then another EAP crash. I'm thinking there may be some incompatibility or firmware bug and am hoping to find assistance or beta firmware.
I was also suspicous of MLO just using more power and it being an issue, but the SX3206HPP can provide 60W per port and upto 200W total. The switch reports 141W unused free power. So I'm at a loss outside of a bad interaction with the new iPhone's WiFi 7 MLO support and a firmware bug.
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Unknown. I never used the beta. Is the beta firmware hash the same as the released one?
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I can confirm I've been running this version today without issues so far.
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Never mind, it's unstable throughout the day. It's not rebooting in a loop as on the previous firmware, but just reboots often. Not sure what's causing it. Trying to disable 2.4 now to see if it does anything, otherwise I'll have to downgrade. I have 4 of these, very disappointed.
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@PavelF looks like they released version 1.0.14. This is what they very first offered me as a private beta when I started my support ticket back in September, and it DOES NOT fix the MLO crashes with EAP 783 and 2.4ghz.
Later, they offered me a newer beta which is 1.1.90, and that is what has fixed the crashes for people. The date on the new public release candidate which is labeled 1.0.14 is still from September and is older than the 1.1.90 that got the actual fixes.
So @Vincent-TP it's very disappointing to see after months of delay from initial timeline the version now being released is still too old to fix the MLO problems with the EAP 783! When will we get a proper public release of the actual fixes?
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This is especially important since this is the flagship Wi-Fi 7 WAP. Anyone that has invested in these needs full functionality. If this doesn't happen in a timely matter, it's going to leave a negative mark on TP-Link. Especially now that there's heightened focus on the company right now.
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Hi all,
We have released the beta firmware to fix the issue.
Please have a look on the following post:
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@Vincent-TP I'm seeing very similar behaviour when I enable MLO on my EAP772 (3x units in mesh) alongside my iPhone 16 pro. It causes the entire wifi mesh to become unstable and wifi to periodically become unusable on many devices, not just the iphone.
I just wanted to see if you're only seeing this on the EAP783, or across multiple MLO-capable units? And if so, should I start a new thread?
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p2b wrote
@Vincent-TP I'm seeing very similar behaviour when I enable MLO on my EAP772 (3x units in mesh) alongside my iPhone 16 pro. It causes the entire wifi mesh to become unstable and wifi to periodically become unusable on many devices, not just the iphone.
I just wanted to see if you're only seeing this on the EAP783, or across multiple MLO-capable units? And if so, should I start a new thread?
Hi @p2b
Please start a new thread. Please let us know the LED status of the EAP units when the issue happened. Also, the power supply.
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