Hi @Shaji68 

Thanks for posting in our business forum.

Shaji68 wrote

  @Clive_A 

Is there a user guide for SX6632YF switch?

if need to configure the v2.0 from the switch, than i can follow from the guide. Currently, i can't find this option.

 

From my connection setup and from the switch configuration page, the ports with 10G SFP+ module V2.0 with LAN cable plug in to a laptop shows link is down and no led light displayed.
I tried the same for 10G SFP+ module V1.2 with LAN cable plug in to a laptop shows link is up and led light lighted up.

 

thanks

https://www.tp-link.com/en/support/download/sx6632yf/

You can find it on the link provided.

Hi @Shaji68 

Thanks for posting in our business forum.

Shaji68 wrote

  @Clive_A 

Is there a user guide for SX6632YF switch?

if need to configure the v2.0 from the switch, than i can follow from the guide. Currently, i can't find this option.

 

From my connection setup and from the switch configuration page, the ports with 10G SFP+ module V2.0 with LAN cable plug in to a laptop shows link is down and no led light displayed.
I tried the same for 10G SFP+ module V1.2 with LAN cable plug in to a laptop shows link is up and led light lighted up.

 

thanks

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Hi @Innovern 

Thanks for posting in our business forum.

Innovern wrote

  @Clive_A Hi I am facing the EXACT same issue. 

 

SM5310-T ver 1.2 seems to be auto backwards compatible. 

but SM5310-T ver 2.0 needs to manually set the port to 1G if I am on 1G connection.

 

We can't be doing these manual settings every time we change the connection. ver 2.0 is supposed to be "newer" but yet has this kind of issue. 

 

All the replies here are not helpful and does not address the actual question: Why SM5310-T ver 1.2 is backpack compatible on auto settings but NOT SM5310-T ver 2.0 ????????????

 

Can someone please address this issue and provide a constructive explanation? 

 

 

V2 is not possible to have firmware updates or any other sort of software fix. This is a module instead of a software-based product as it does not contain any system.

This is due to the limitation of the product and as stated in the Installation Guide that you are required to manually change the port.

The V2 features a different design, and the design can vary between hardware generations. As a result, we may not always be able to source the same design or motherboard from the same vendor. This could lead to switching to a different board design and updating its version. This typically applies to non-software-based components, such as unmanaged switches, modules, and PoE adapters.
A similar explanation is provided in the hardware version knowledge base on other pages.

If you are procuring from a local TP-Link company with the salesperson, please notify the salesperson about this issue and specify that you need V1.0 or V1.2 and negotiate a proper solution for the return.