EAP 683 UR showing Rx dropped packets and Rx error on LAN

EAP 683 UR showing Rx dropped packets and Rx error on LAN

24 Reply
Re:EAP 683 UR showing Rx dropped packets and Rx error on LAN
2024-10-13 10:20:21

  @Vincent-TP 

i have the same problem.

last week i installed my new network at home.

 

TL OC200

TL ER707-M2

TL-SG2008P

TL-SG2008P

TL-EAP683 UR

TL-EAP655


The EAP683 UR showing RX dropped packets. With a ration of 35% but when i change with the EAP655 its almost 0%
 

what is the solution?

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#22
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Re:EAP 683 UR showing Rx dropped packets and Rx error on LAN
2024-10-14 01:39:25

  @ChrisMM 

The RX dropped packets calculation mechanism of EAP683 UR is more comprehensive. Do you have any wireless issues? If not, you may ignore that.

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#23
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Re:EAP 683 UR showing Rx dropped packets and Rx error on LAN
3 weeks ago

I have encountered exactly the same issue on EAP683. Is there any update regarding this?

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#24
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Re:EAP 683 UR showing Rx dropped packets and Rx error on LAN
Thursday

@Vincent-TP is it possible for TP Link engineers to amend the calculation mechanism for the EAP683UR?

 

This is because when the AP is installed at client site and clients access the controller, they see the dropped packet data and start asking questions why is this happening.

 

As a system integrator, how do I tell the client - who paid for the product by the way - to ignore the data? Clearly if you're asking us to ignore the dropped packet calculations, then TP Link can just as easily remove this data from appearing in the first place.

 

The fact that I have deployed many EAP650, EAP613 and EAP HD620 APs across different environments and have never experienced the dropped packets issue just shows it can be done.

 

Please do something about this!

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#25
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