Reolink E1 Outdoor PoE no audio in TP Link NVR

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Reolink E1 Outdoor PoE no audio in TP Link NVR

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

alexis133

2024-04-14 17:00:25 - last edited 2024-09-19 07:15:13

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Reolink E1 Outdoor PoE no audio in TP Link NVR

2024-04-14 17:00:25 - last edited 2024-09-19 07:15:13

Model: VIGI NVR1004H-4P

Hardware Version: V1

Firmware Version: 1.0.4 Build 240119 Rel.66485n

Hi,

I have connected my Reolink E1 Outdoor PoE Camera to the TP Link NVR with ONVIF. I can see the video on NVR however there's no audio on playback, even I pulled the videos on the NVR as well but no audio on the files. The configuration on the Reolink's camera audio is also enabled. I've tried to turn on audio in the NVR however it says that the channel is not supported.

The playback on the webpage of Reolink's camera can be heard, it just doesn't work on the VIGI App or on the NVR's side. Any ideas?

1 Accepted Solution

Clive_A

2024-04-15 02:17:32 - last edited 2024-09-19 07:15:03

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Re:Reolink E1 Outdoor PoE no audio in TP Link NVR -Solution

2024-04-15 02:17:32 - last edited 2024-09-19 07:15:03

Hi @alexis133

Thanks for posting in our business forum.

What's the audio format? We don't support AAC. ONVIF should transmit the audio but if this does not work, it seems to be the format is not supported.

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Reolink E1 Outdoor PoE no audio in TP Link NVR

Reolink E1 Outdoor PoE no audio in TP Link NVR

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