EAP620HD v1 1.1.0 - SSID Broadcast feature doesn't take effect

EAP620HD v1 1.1.0 - SSID Broadcast feature doesn't take effect

EAP620HD v1 1.1.0 - SSID Broadcast feature doesn't take effect
EAP620HD v1 1.1.0 - SSID Broadcast feature doesn't take effect
2024-04-13 10:27:58
Model: EAP620 HD  
Hardware Version: V1
Firmware Version: 1.1.0

Recently we received feedback on the EAP620HD v1 on firmware 1.1.0 that disabling "SSID Broadcast" feature doesn't take effect. After unchecking "SSID Broadcast", some wireless devices still can find the SSID in the available WLAN list.

 

 

The issue is also reported here but there hasn't been an update for a long time for the V1 hardware version: https://community.tp-link.com/en/business/forum/topic/517332?sortDir=ASC&page=1

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#1
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8 Reply
Re: EAP620HD v1 1.1.0 - SSID Broadcast feature doesn't take effect
2024-04-18 08:46:53

 

cgelis wrote

Recently we received feedback on the EAP620HD v1 on firmware 1.1.0 that disabling "SSID Broadcast" feature doesn't take effect. After unchecking "SSID Broadcast", some wireless devices still can find the SSID in the available WLAN list.

 

 

The issue is also reported here but there hasn't been an update for a long time for the V1 hardware version: https://community.tp-link.com/en/business/forum/topic/517332?sortDir=ASC&page=1

Hi @cgelis 

May I confirm your EAP version, is it EU version or it is US version? Please try to upgrade to the EAP620HD V1_1.1.1 from the link you sent and see whether it works.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re: EAP620HD v1 1.1.0 - SSID Broadcast feature doesn't take effect
2024-04-18 09:07:47

Hi  @Hank21 

 

There is no 1.1.1 released for EAP 620 HD V1. There is one for EAP 660 HD V1 and EAP 620 V2 in the link. I may be missing it though :)

 

My EAP is a EU version btw.

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#3
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Re: EAP620HD v1 1.1.0 - SSID Broadcast feature doesn't take effect
2024-04-18 09:44:06

 

cgelis wrote

Hi  @Hank21 

 

There is no 1.1.1 released for EAP 620 HD V1. There is one for EAP 660 HD V1 and EAP 620 V2 in the link. I may be missing it though :)

 

My EAP is a EU version btw.

Hi @cgelis 

Sorry for my mistake. May I confirm your controller version? And did you make any change when this issue occurred? 

 

And please help to confirm some details about the issue and the troubleshooting you had tried. For example, had you tried to factory reset the EAP and adopt it again, and see whether it will have improvement?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#4
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Re: EAP620HD v1 1.1.0 - SSID Broadcast feature doesn't take effect
2024-04-18 09:57:03
I am using Controller 5.13.30.8 currently but this issue was happening without the controller also. I tried factory reset and everything but it wasn't resolved. Returning back to 1.0.6 fixes the problem though. I believe this issue was introduced in 1.1.0 and fixed in 1.1.1 but that version doesn't seem to be released for EAP 620 HD V1 hardware
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#5
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Re: EAP620HD v1 1.1.0 - SSID Broadcast feature doesn't take effect
2024-04-18 10:01:03
Same issue reported by somebody else; https://community.tp-link.com/en/business/forum/topic/517332?replyId=1148690
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#6
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Re: EAP620HD v1 1.1.0 - SSID Broadcast feature doesn't take effect
2024-04-18 12:27:37

  @Hank21 

 

btw the firmware in https://community.tp-link.com/en/business/forum/topic/616026 solves the issue

 

 

However it's a beta release, I believe it needs to be released as 1.1.1.

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#7
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Re: EAP620HD v1 1.1.0 - SSID Broadcast feature doesn't take effect
2024-04-19 01:07:12

 Hi @cgelis 

Thanks for your reminder. We have not received the notification about whether this version will be uploaded. But I have forwarded the feedback to the developer department. Hope that the official version will be released. Thanks again for your supporting.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#8
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Re: EAP620HD v1 1.1.0 - SSID Broadcast feature doesn't take effect
2024-06-30 09:31:19
Hi @Hank21 Is there any update on this?
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#9
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