TraeS wrote

I wasted an hour this morning talking to 2 different people. the first person I hung up after 5 min and he was still trying to phonetically get my name.  He spoke almost no English. My 2nd attempt was not much better. She could speak some English but I was still going through phonetics to give my email address.  It took 3 tries but she finally got it.   However even after all of that she did not know much about the wireless products.   She was basically fact finding for someone to call me back and I have yet to receive a call.   

 

So far very disappointing.   

 

I need to understand what is offered in wireless.  How secure is it?  what is available for antennas?  Do you offer horizontal and vertical transmission?  What channel/frequencies are offered within the given spectrum?  

I am only transmitting about a half mile so the distance is not too far.

 

This form is so stupid!!!! asking me what part number when this is exactly why I am trying to get support. 

Hi @TraeS 

We have noticed that there is an existing ticket ID of your inquiry. And the support team will keep following your case via email. Please pay attention to your email inbox. Thanks.

  @TraeS 

If you been setting up PTP bridges since 5 mins before dirt was made, you should be able to look at the datasheet and know what it's capable of doing.  

Stop lying to yourself bro!  you aint that technical!  Move on bro!  Good luck finding someone that will put up with your attitude! 

  @TraeS 

Look at the data sheets dude!