Business Community > Controllers > Oc 300 V5.13.24 problem on the omada android app
< Controllers

Oc 300 V5.13.24 problem on the omada android app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Oc 300 V5.13.24 problem on the omada android app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Oc 300 V5.13.24 problem on the omada android app
Oc 300 V5.13.24 problem on the omada android app
2024-02-22 19:30:22
Model: OC300  
Hardware Version: V1
Firmware Version: V5.13.24

Today after updating my oc 300to V5. 14.24 I'm getting an error on the omada app on the cloud after any modification and trying to save it

  0      
 
  0      
 
#1
Options
3 Reply
Re:Oc 300 V5.13.24 problem on the omada android app
2024-02-23 02:02:15

Hi @OMADA-tunisia,

 

Could you show this error message on the Omada APP in English? Please try Logging out current account on the APP, and totally shut down the APP, logging into it again for testing.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#2
Options
Re:Oc 300 V5.13.24 problem on the omada android app
2024-02-23 07:51:12

  @Hank21 thank you for the reply

I have tested all the above and nothing change 

I have reset the android app and the problem remain

I have 2 oc 200 and it works without problem

It happen only after updating to the v 5.13.24 

  0  
  0  
#3
Options
Re:Oc 300 V5.13.24 problem on the omada android app
2024-02-26 01:42:01

Hi @OMADA-tunisia，

 

Please check whether the Cloud light on the OC300 is on, and tried to disable the Cloud Access and enable it again for testing.

 

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 667

Replies: 3

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.