NVR does not work well after Firmware update

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NVR does not work well after Firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

xpavciak

2024-02-19 13:11:52 - last edited 2024-09-19 07:23:09

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Registered: 2024-02-19

NVR does not work well after Firmware update

2024-02-19 13:11:52 - last edited 2024-09-19 07:23:09

Model: VIGI NVR1008H

Hardware Version: V2

Firmware Version: 1.0.7 Build 240119 Rel.51953n

Hello,

I have updated firmware and from that time the connection to my cameras looks broken.

The first error was that I got the Network is unstable. After removing the camera and adding it back. It works for a while and then I get gray screen and this repeats.

I have 3-party cameras with ONVIF

It worked with old firmware so I do not think that problem is with my network.

Can I downgrade firmware?

Thanks

Emil

2 Reply

Clive_A

2024-02-20 01:22:10 - last edited 2024-09-19 07:22:54

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Re:NVR does not work well after Firmware update

2024-02-20 01:22:10 - last edited 2024-09-19 07:22:54

Hi @xpavciak

Thank you so much for taking the time to post the issue on TP-Link community!

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240236933, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

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