"Connected" Notification
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
One of my EAP225 Keeps on notifying me that it is "Connected". BUT there is no notification that it was disconnected first. Any possible reason and fix for this issue?
Thank you.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Check the physical connection, this issue may be caused by the unstable power supply.
It is recommended that upgrading the controller to v5.13 fix some bugs.
- Copy Link
- Report Inappropriate Content
Thank you for your response. I will upgrade my controller to v5.13 and change the POE Adapter.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I can't find the new firmware for my hardware OC200
I have changed the POE and plugged it to UPS. Changed also the cables.
Problem still exist.
- Copy Link
- Report Inappropriate Content
Hi @Ric04jan72,
Thanks for reporting this issue to TP-Link community!
First, you probably know that a "device was disconnected" log means that the device has lost connection with the Omada controller for more than 5 minutes. When the device is changed back to "Connected" state very quickly, the controller cannot sense its status change but will only report with "device was connected", that's why you only get one "AP was connected" log.
Generally speaking, we may get a single "device was connected" log when the device was rebooted. You can click the reboot icon on an AP from the Devices list of your Controller to have a test.
Please confirm whether EAPs are actually working properly, and check the total power consumption and the physical connection.
- Copy Link
- Report Inappropriate Content
There is no "device was disconnected" notice/notification for 3 Weeks.
Only "device is connected" notice/notification every few minutes
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 526
Replies: 6
Voters 0
No one has voted for it yet.