Hi @Merfild 

Merfild wrote

Dear  @Clive_A  

 

Do you have any news about this issue?

 

Thanks in advanced and regards,

No. No update or information I can provide until after Feb 18th.

Hi @Merfild 

Thanks for posting in our business forum.

Merfild wrote

  Dear @Clive_A 

 

Thanks for your reply. Honestly I am in shock! I don't understand why Tp-link launch such an immature product.  

 

I have some questions about the 2 points you wrote. I writhe them in blue below. 

 

Here's the reply from the test team:

1. AI Roaming is not supported by ER706W now. So, please consider disabling it. Will optimize this in the next firmware to make it roam smoothly and will officially support it in V5.15 adapted firmware.

 

My understanding was that AI roaming makes sense with a mesh network, however, in my case, both ER706W and EAP650 are wired. Maybe I am confusing the concepts AI mesh and AI roaming? The point is that roaming is WORKING for me, but it works when RSSI Threshold is disable. Does it make sense for you? I would appreciate a technical explanation. 

 

 1. I am not sure why you are in shock. But it is the truth and firmware would iterate before a product becomes mature. Did you try the ER605 4 years ago which now is equipped with tons of features?

This WiFi-enabled router was beyond my expectations as well. With WIFI, this would only increase the problems with wireless and it is beyond the router itself.

And we are still planning to add features this year just like the last year. 2022 did not have plenty of features like last year. Some of you may never use them but crucial to our target users.

2. If you have trouble distinguishing the ROAMING and MESH in the Omada product line, you may search online about two terms.

And our official site also has EAP mesh and EAP roaming explanation.

3. RSSI threshold is a feature I introduced to enable in this case. By default, it is disabled. My previous assumption before the test team replied to me is to set RSSI threshold which is a common practice to fix problems like not roaming smoothly.

Of course, it makes sense to me. If you are telling me that you disabling the RSSI threshold is helpful to your case. Then your case is not the same as the OP because he does not enable the RSSI threshold and I recommended so.

Does this make sense to you? Your case should be another situation with similar symptoms to the OP but not the same.

Merfild wrote

 

2. ER706W does not support WPA3 and 802.11r. This is also planned to be supported in V5.15. So, consider disabling WPA3 and 802.11r in roaming to avoid any issue in the roaming.

 

You say that ER706W does not support WPA3 and 802.11r, but, the point is that, WPA3 is WORKING for me, however, roaming is not working. So it seems that what is not working are these 2 features at the same time. 

 

The most important question now for me is, do you have any aprox. ETA for V5.15?

 

Thanks in advanced and regards, 

 

You're in the controller mode and in controller mode, regardless of what you have adopted, the 802.11r and WPA3 will always show up there. See the pictures below.

No. V5.14 is not available yet and our team is just back from vacation. I don't have a timeline for V5.15. My blind guess would be early Q2. Following adapted firmware would be released a bit later. Just let you know that we have a disclaimer about the timeline we give. I won't repeat it here unless necessary.

Case closed due to no further replies. Reason has been explained in the replies in the end.