NVR1008H-8MP crashes on Read or Writing on USB

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NVR1008H-8MP crashes on Read or Writing on USB

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SMKxx1

2023-12-26 00:04:06 - last edited 2024-09-19 07:29:39

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Registered: 2023-12-25

NVR1008H-8MP crashes on Read or Writing on USB

2023-12-26 00:04:06 - last edited 2024-09-19 07:29:39

Model: VIGI NVR1008H-8MP

Hardware Version:

Firmware Version: Latest Firmware as of the day of the post

Whenever I try to read the USB (By selecting the configuration option on the NVR) or try to upload a recording to the USB, my NVR crashes and restarts. I have tried both types of format options (NTFS and exFAT) but no luck. I have even used the format Disk option on the NVR but doesn't work. The only way I can download a recording is by using the VIGI app but that is limited to just 10 min of footage. On the app when I go to Recording & Storage, it marks my USB as Abnormal. I have tried many other USB sticks but again no luck.

1 Reply

Clive_A

2023-12-26 02:37:01 - last edited 2024-09-19 07:29:29

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Re:NVR1008H-8MP crashes on Read or Writing on USB

2023-12-26 02:37:01 - last edited 2024-09-19 07:29:29

Hi @SMKxx1

Thank you so much for taking the time to post the issue on TP-Link community!

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID231248151, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

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NVR1008H-8MP crashes on Read or Writing on USB

NVR1008H-8MP crashes on Read or Writing on USB

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