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Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22

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Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22
Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22
2023-12-13 10:41:20 - last edited 2023-12-25 09:55:53
Tags: #Controller

Trying to restore a backup fails. have tried various backups, eg 7 days / settings only etc...

 

But I always get an error restoring onto the new controller

 

Failed to restore because of unexpected errors. Please try again later.

 

Fortunately I have backups of the Virtual Machine I can use, does this upgrade path work.

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Re:Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22-Solution
2023-12-14 09:43:09 - last edited 2023-12-25 09:55:53

Hello @n3twork，

 

There are 5 firmware iterations from v5.7.4 to v5.13.22, and plenty of new features are added to the controller, it is suggested that restore the backup files on a middle firmware first like v5.8.4, if it works, you may try restoring it on the v5.9 and then v5.13. Please also confirm the Backup file is effective.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22-Solution
2023-12-14 09:43:09 - last edited 2023-12-25 09:55:53

Hello @n3twork，

 

There are 5 firmware iterations from v5.7.4 to v5.13.22, and plenty of new features are added to the controller, it is suggested that restore the backup files on a middle firmware first like v5.8.4, if it works, you may try restoring it on the v5.9 and then v5.13. Please also confirm the Backup file is effective.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22
2023-12-14 16:23:57

  @n3twork 

 

As a work around you can also consider just setting up the 5.13 Controller as a new controller, and then migrating any site(s) from your 5.7, one at a time.  Not sure which will take more time...moving through the various controller versions, or moving sites.

<< Paying it forward, one juicy problem at a time... >>
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