OMADA AP
I have a environment of 58 Omada APs, 13 EAP660HD version 1.1.1, 41 EAP-615 indoor version 1.1.6 Build 20230330 Rel. 73999 and 4 EAP-225 Outdoor 5.1.0 Build 20220926 Rel. 62456, I have noticed that the APs sometimes disconnect and are left without service, the core of the Switch is HPE Office connect 1920 POE, the controller is an OC-300. I would like to know what can be done, I have tried placing some APs on the 2.4Ghz frequency and it does not solve anything, tried to change the wireless mode, channel Width, Channel and TX-Power and i can`t resolve the issue,
sometimes some old devices do not connect and it has also happened to me with Mac computers and phones.
Many thanks.
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2 Questions:
1. firmware revision on OC300
2. what is your router setup (between the 1920 and the internet)?
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@d0ugmac1 OC-300 controller version 5.12.9 firmware 1.19.3 build 20230906 Rel.38429, I have installed a PFSense, in the Pfsense a network segment was configured for the Wifi and that is the one that goes against the controller, this is the configuration, I attach the diagram, in this case the WiFi is a Vlan that passes through the HP switches and does not have communication with the other VLANs configured in the core.
Many thanks
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I assume that each AP actually connects directly to the HP switch, and not through the OC300. Does the OC300 connect to a similarly configured (same VLAN) port on the HP switch, or at the Pfsense?
How many clients (approximately) are connecting to this entire setup? Wonder if you might have a MAC table overflow issue.
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@d0ugmac1 Now we have 1151 clients distributed in 5 SSID via Mac Filtering, all the ap and the controller OC-300 are conected to switch port in the same vlan, The PFSense gives the IP addresses to the APs and the OC-300 have a static IP.
We have an ER7206 VPN router; but I have not been able to figure out how to integrate it into the scheme and make it work, it should be from the PFsense to the router and from there to the controller, I suppose if it is possible that would be ideal.
Thanks
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If APs hiccup, then clients definitely hiccup. Especially if the client can't tell that the AP has lost its connectivity.
Can I suggest you use the controller to assign fixed IP's to each of the APs rather than relying on DHCP? Note, those IP may not take effect immediately, and you may have to wait for the existing lease to time out, or the AP reprovisioning to complete before they take effect. Note you may cause client outages during this exercise, so please perform after hours or during a service window.
Can you explain the mac-filter/5 SSID architecture a bit more? Do you have 5 VLANS mapping to 5 subnets mapping to 5 SSIDs?
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@d0ugmac1 I really thank you very much for your support, I tell you, all the SSIDs are in the same VLAN and in the same network segment, I will make the change you suggested in the AP for the tests and I will tell you.
Many thanks
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@d0ugmac1, Thank you very much, We made the changes to place a fixed IP address on each app as you suggested and it really substantially improved the connection of the devices.
It only remains to solve one point:
* Some APs remain in an adoption loop by the controller, that is, they are disconnected, the controller run the adoption process until they are connected again.
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From the Controller UI, can you provide the network Topology with Labels? If there is sensitive info, you can message it to me instead.
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