Bug report: ACL rules cannot be created or edited in ER605's latest firmware, in standalone mode.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Bug report: ACL rules cannot be created or edited in ER605's latest firmware, in standalone mode.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I know this is an EOL product and I'm not requesting new feature, just sharing a bug report here.
This bug happens in v1.3.0 and the previous v1.2.3 firmware as well.
Under Firewall -> Access Control when you try to create a new rule or edit an existing one, you cannot finish this process clicking on the OK button because it does not close the frame of that rule. You cannot edit other rules or create new one until you click Cancel button which will undo what you just created/edited.
If you - after unsuccessfully clicking on OK button - click on other menu point on the left bar, out of Access Control and go back to the ACL list, you will see that the device actually saved what you created/edited. This is the only way to work-around this issue. But important to click on the OK button before jumping to other section and back.
I tried different browsers, even tried it on my Android phone's Edge and Firefox browsers. In some cases, on the first try the OK button did finish the process correctly but afterwards never again.
This is clearly a bug with the code about OK button in that ACL section. Other parts of the admin page do not behave this way.
I suspect that it's related to the "unsupported browser" bug, something to do with the erronous cache management in these last firmware versions.
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I can send it to you. I tried to send a PM to you with the link but it wasn't allowed.
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Hi @Arion
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID231023312, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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Let me give some update about the issue:
It turned out that when I create or modify an ACL rule and click on OK, it does not close the frame for that rule...
...for a long time but eventually it closes. Which means the problem lays on processing speed of the ER605.
This issue had not happened in earlier firmwares (before v1.2.1 or so). This is clearly a bug but I don't expect developers spend their time on this EOL product.
The time it takes to close the opened frame is about 25-30 seconds. More than the time it takes to show the ACL rules when arriving to this page.
And as I've already said, if - after clicking on OK - you move to another part of the admin page and return, the change will be saved. So the waiting time is not related to saving the new/modified settings.
This issue has happaned in all major browsers (Chrome, FF, Edge), both on mac and windows, choosing Private browsing/Incognito mode.
Dev support that has reached me, claimed that he/she had tested it with my backup settings (provided by me) and had not experienced the issue. However, it's not clear for me how long he/she had to wait for the process complete.
Clearly the latest two firmwares introduced some bug, related to cache management that causes inconsistencies on the admin page in Standalone mode. Besides the issue shared in this thread, other problems:
- sudden logouts (during active usage)
- CPU graph not showing up with the values
- similar slow downs (and halted operation) in other sections where there are also dozens of items in list, e.g. LAN page.
- and the unsupported browser message that had never happened before.
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