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Cannot upgrade firmware from 2.0.0 to 2.1.2

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Cannot upgrade firmware from 2.0.0 to 2.1.2

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Cannot upgrade firmware from 2.0.0 to 2.1.2
Cannot upgrade firmware from 2.0.0 to 2.1.2
2023-08-02 16:11:28
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.0.0 Build 20220106 Rel.56391

I can't upgrade my TPLink ER605 V2 to the latest firmware 2.1.2

 

I tried this topic: https://community.tp-link.com/en/business/forum/topic/559150 

 

but nothing works. As advised in the article I configured my firewall so the device can upgrade though the controller.

 

The controller mentions the availability of a new firmware but when I click the upgrade button nothing really happens 10 minutes later I get the message:

 

[Failed]Failed to upgrade VPN Router Menin Gate to firmware version 2.0.0 Build 20220106 Rel.56391 online. Please check your network configuration and make sure the device can access the Controller's HTTPS management port.

 

I configured a port forwarding for https: (via port 1024) and ensured that the UDP 29810, TCP29814 ports are all open on the firewall.

 

Any adivse would be highly appreciated. I give up for now. 2 days waste of time :-( 

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9 Reply
Re:Cannot upgrade firmware from 2.0.0 to 2.1.2
2023-08-02 16:16:14 - last edited 2023-08-02 16:26:13

  @MeninGate 

 

router ned access to controller management port, deafult is 443 on hardware controller or 8043 on software controller.

whitout this access upgrade will fail

 

and to be sure add this port to, 

UDP 29810, TCP29811-29816

 

https://www.tp-link.com/no/support/faq/3281/

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#2
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Re:Cannot upgrade firmware from 2.0.0 to 2.1.2
2023-08-03 02:43:37

  @MeninGate 

awh.. you never checked the port? 443..  this is nobody's fault but yours. something on your controller must be incorrect. you definitely changed something without even reading the guide..

ScReW yOu gUyS. I aM GOinG hoMe. —————————————————————— For heaven's sake, can you write and describe your issue based on plain fact, common logic and a methodologic approach? Appreciate it.
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#3
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Re:Cannot upgrade firmware from 2.0.0 to 2.1.2
2023-08-03 08:00:43

  @Tedd404 

 

 

Hi Tedd,

 

Many  thanks for the useless answer.

 

I have 15 EAP660 HD(EU) v1.0 access points on 3 sites connecting via ER605 v2.0 over VPN to the OC200 controller in our office.

Everthing is working perfect except the upgrades.

I did read the manual as well as the forum(s), configured and tested everything but unfortunately until now no joy with the upgrades. 

 

I'll keep pinging through the VPN tunnel and scanning for open/closed ports till I find the culprit.

 

Stefaan.

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#4
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Re:Cannot upgrade firmware from 2.0.0 to 2.1.2
2023-08-03 08:20:00

  @MeninGate 

 

Apparently other people have the same problem: https://community.tp-link.com/en/business/forum/topic/581692 

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#5
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Re:Cannot upgrade firmware from 2.0.0 to 2.1.2
2023-08-03 09:05:04

  @MeninGate 

oc200 then. did you change anything on the router regarding the ports?

ScReW yOu gUyS. I aM GOinG hoMe. —————————————————————— For heaven's sake, can you write and describe your issue based on plain fact, common logic and a methodologic approach? Appreciate it.
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#6
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Re:Cannot upgrade firmware from 2.0.0 to 2.1.2
2023-08-03 11:27:22
Port scan Caption

  @Tedd404 

 

no

 

This is what a port scan says on the device side.

all seems to be correct.

 

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#7
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Re:Cannot upgrade firmware from 2.0.0 to 2.1.2
2023-08-03 11:42:44 - last edited 2023-08-03 11:55:59

  @MeninGate 

 

As I told you, router ned access to controller on port 443. router is probably not adopted in vpn tunnel but on wan interface, so you have to port nat from wan to controller on lan.

do port nat off all port you need, 

tcp 443 

udp 29810

tcp 29811-29816

 

then you can enjoy the new firmware.. ;.)

 

 

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#8
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Re:Cannot upgrade firmware from 2.0.0 to 2.1.2
2023-08-03 12:19:52

  @MR.S 

 

VPN Tunnel goes straight from ER605 to OC200 controller. Endpoint is the controller itself. In picture above you can see that all ports on the controller are open.

In that post the same problem is described:

https://community.tp-link.com/en/business/forum/topic/581692?sortDir=ASC&page=1 

 

Many thanks to help thinking.... :-) 

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#9
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Re:Cannot upgrade firmware from 2.0.0 to 2.1.2
2023-08-03 12:34:16

  @MeninGate 

 

OK smiley

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#10
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