Business Community > Controllers > 1Year license for omada cloud based controller just expired after 3months
< Controllers

1Year license for omada cloud based controller just expired after 3months

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

1Year license for omada cloud based controller just expired after 3months

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
1Year license for omada cloud based controller just expired after 3months
1Year license for omada cloud based controller just expired after 3months
2023-07-16 14:54:55
Model: Omada Cloud-Based Controller  
Hardware Version: V5
Firmware Version: 5.12.

Hi,

i have bought 4 licenses on April 18th 2023 ...  all worked fine until some minutes ago. one device is unactivated because the license "expired"

 

What can i do?

  0      
 
  0      
 
#1
Options
4 Reply
Re:1Year license for omada cloud based controller just expired after 3months
2023-07-17 06:14:38

  @Daniel2908 

 

It's strange, if you go to License, can you still find the license in the In Use list?

 

Just striving to develop myself while helping others.
  0  
  0  
#2
Options
Re:1Year license for omada cloud based controller just expired after 3months
2023-07-17 06:38:04

No, only in the expired section. The other 3 licenses are working. 

  0  
  0  
#3
Options
Re:1Year license for omada cloud based controller just expired after 3months
2023-07-18 03:34:49

  @Daniel2908 

 

Suggest you contact the support team for further help directly, it is very strange.

Just striving to develop myself while helping others.
  0  
  0  
#4
Options
Re:1Year license for omada cloud based controller just expired after 3months
2023-07-18 04:15:10

I did that. Now i have to send them the invoice for the license although everyone can see in the omada system that the license started in april ... but ok ...   I think they have a lot to do with their license program ... like with the firmware updates lol ... 

  1  
  1  
#5
Options

Information

Helpful: 0

Views: 723

Replies: 4

Related Articles
 purchasing a license for the TPLINK Omada Cloud Controller
1893 0
 Cloud Controller License Availability Australia
306 0
 Cant connect to the cloud based controller
69 0
Omada Cloud-Based Controller
1514 0
 Omada Cloud Controller
190 2
 Omada Cloud Controller licences
846 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.