@Hank21 to report a problem with the new update all my clients were in lan and not in wireless now everyone is asked for the voucher again what do I do to solve this error

  @Hank21 hello Hank! I'm not able to see the update option in my portal . I have the OC200. I was able to see the update 2 days ago but i didn't wanna update soo soon... i wanted to try today but looks like the update was pulled off... i see the same scenario even with ER605 v1 that i own too. Could you pls give clarity! Thanks in advance!

  @Hank21 

I have the soft controller, and the most current version. I do not see MSP stuff in mine.  There is something called HOTSPOT, is that it?  It seems to only show every so often.  One day its there, the next its not.  Same with the IPS sheild button. Sometimes it is there, most the its not there . 

It may be related to how its accessed. Example, If I select a site, move around in site, then return to global view, they show. But If I click on settings, move around, then back to global, they gone. As if the page with those settings can only be accessed via one path, the other links / paths show an interface missing those options. 

  @oscar321 I have had a similar experience with this and observed the behavior of new upgraded firmware with OC200.

I have a work around, those who are affected who reported 

1. Replace their voucher with the available earlier generated, or create a new one.

2. Issue seems not all voucher user who a currently activated or with valid voucher during the systems got a problem; some of them works well.

3. Only weird thing here it shows most of those not affected users saw their device on LAN instead on SSID, where they associate or activate the connection voucher.

4. I have a similar post related to my experience observation; might some be diff from other voucher operators?

Subject Post: Firmware Update 1.25.2 Issue for Existing Omaha Voucher Activated in System and Gui Performance