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ER605 frequently disconnects from OC200 after upgrading to firmware 2.2.0

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ER605 frequently disconnects from OC200 after upgrading to firmware 2.2.0

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Re:ER605 frequently disconnects from OC200 after upgrading to firmware 2.2.0
2023-07-12 10:00:17 - last edited 2023-07-13 00:40:51

Hi @DPlus @Tescophil @laboratorio101

Thanks a lot for your feedback. The controller software has been released, please check Omada Hardware Controller_V5.11.10 (Released On Jul 12th, 2023) and upgrade your controller.

If the issue is not resolved, please let me know.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#22
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Re:ER605 frequently disconnects from OC200 after upgrading to firmware 2.2.0
2023-07-12 10:03:43

  @Clive_A 

 

For your information, smiley

Controller 5.12 for Windows released today

Controller 5.11 for Hardware controller released today

 

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#23
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Re:ER605 frequently disconnects from OC200 after upgrading to firmware 2.2.0
2023-07-12 18:19:20 - last edited 2023-07-12 18:20:03

Hello,

 

same problem here. 

 

1. WAN connection type - PPOE connection.

2. Topology: Modem (Draytek Vigor 167) -> Router ER605 -> Omada Software Controller (Linux) - Switch TL-SG2428P - 2x EAP653 - 1x EAP225-Outdoor - 1x EAP650 (Wireless Downlink) - Switch TL-SG2008P

3. Omada Software Controller (5.9.31) running in Container (Linux)

4. Current running Firmware on ER605: 2.2.0 Build 20230629 Rel.64012

 

Gateway ER605 gets disconnected, internet is working. Very annoying. After cold reboot, its connected for a few hours/days. After that its disconnected again. 

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#24
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Re:ER605 frequently disconnects from OC200 after upgrading to firmware 2.2.0
2023-07-13 00:42:21 - last edited 2023-07-13 00:42:31

Hi @marcwa122 

As for your controller on the docker, I am sorry that the Linux version is not available yet. To resolve your issue, please roll back your firmware to the previous one as a temporary solution.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#25
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Re:ER605 frequently disconnects from OC200 after upgrading to firmware 2.2.0
2023-07-14 05:17:25

  @Clive_A Thank you. I guess you mean the ER605 Firmware? How can i do this / Where i can find the previous Firmware File for download?

So this issue is a Bug in the Firmware related to the Controller-Version? Will there soon be a fix also for Linux Controllers? Thanks.

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#26
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Re:ER605 frequently disconnects from OC200 after upgrading to firmware 2.2.0-Solution
2023-07-14 05:35:41 - last edited 2023-07-14 05:57:43

  @marcwa122 

Please roll back your ER605 firmware. You can find the firmware here.

For each release, the firmware will adapt to a version of the controller. We suspect that may be related to compatibility.


Refer to the solution thread as well: Solution to ER605 V2 2.2.0 Firmware Frequently Disconnects From Omada Controller V5.9

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#27
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Re:ER605 frequently disconnects from OC200 after upgrading to firmware 2.2.0
2023-07-14 05:40:04
Yeah, thank you - i managed to downgrade to the mentioned version. I will see in a few hours/days if the connection ER605 -> Controller is stable again.
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#28
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Re:ER605 frequently disconnects from OC200 after upgrading to firmware 2.2.0
2023-07-14 14:31:09

Upgrade the OC200 controller to  v5.11.10 and rebooting my ER605 seems to have fixed the disconnecting issue for me.   ER605 doesnt disconnect but am getting the occasional ER605 was connected event (approx every 5-12 hours). 

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#29
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Re:ER605 frequently disconnects from OC200 after upgrading to firmware 2.2.0
2023-07-18 06:06:07

Hi,

 

this morning the gateway was disconnected again...

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#30
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Re:ER605 frequently disconnects from OC200 after upgrading to firmware 2.2.0
2023-07-19 06:25:41

Why is the gateway so unstable? Is this a hardware issue or software issue?
Sorry to say that, but this does not seem to be "business ready" hard/software.

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#31
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