Failed to restore because the file is incompatible

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Failed to restore because the file is incompatible

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Failed to restore because the file is incompatible
Failed to restore because the file is incompatible
2023-07-02 17:04:16 - last edited 2023-07-04 01:44:54
Tags: #migrate
Hardware Version:
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Bonsoir.

 

Nous aimerions basculer d'un Omada Software Controlleur vers un Omada Cloud-Based Controller pour l'ensemble des 41 sites dont nous avons la gestion. Le premier test n'est pas concluant lors de la migration. En effet, l'export du .cfg du premier site fonctionne parfaitement mais l'import reste impossible. Avez-vous une idée de comment procéder pour corriger le problème ?

 

Merci d'avance pour votre retour.

Alexandre

 

 

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Re:Failed to restore because the file is incompatible-Solution
2023-07-03 06:45:39 - last edited 2023-07-04 01:44:54

  @arobase 

 

Hi, I thought it is clear in the Notice "i", see what: For controller v 4.3.0 and above, only the file from the controller with the same major and minor version number can be imported.

 

So your software controller is 5.9.31 while the CBC is 5.10.45, the major and minor versions are both different.

Just striving to develop myself while helping others.
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Re:Failed to restore because the file is incompatible-Solution
2023-07-03 06:45:39 - last edited 2023-07-04 01:44:54

  @arobase 

 

Hi, I thought it is clear in the Notice "i", see what: For controller v 4.3.0 and above, only the file from the controller with the same major and minor version number can be imported.

 

So your software controller is 5.9.31 while the CBC is 5.10.45, the major and minor versions are both different.

Just striving to develop myself while helping others.
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Re:Failed to restore because the file is incompatible
2023-07-03 07:07:12

  @Virgo 

 

Very good remark! I hadn't even seen that the two controllers were of a different version since we have the latest version available in software.

Do you have any idea when version 5.10 will be available for a pre-migration upgrade?

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Re:Failed to restore because the file is incompatible
2023-07-03 07:10:26

  @arobase 

 

I have no idea, maybe we can only wait for the next upgrade, maybe 5.11, maybe 5.12smiley

Just striving to develop myself while helping others.
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Re:Failed to restore because the file is incompatible
2023-07-03 16:41:38

  @Virgo 

 

OK. We will wait for the migration. No desire to take over the 41 sites by hand;)

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