Problems with 5Ghz and Radius

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Problems with 5Ghz and Radius

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problems with 5Ghz and Radius
Problems with 5Ghz and Radius
2023-06-28 15:32:48
Model: EAP610   OC200  
Hardware Version: V3
Firmware Version: 1.1

Hello,

we have an OC200 Controller and EAP 610 Accesspoints, then we discoverd that if we use a mesh Network we can Access a WPA2 Personal Network buw not a WPA2 Enterprise Network. Intrestingly older devices could still connect.

After some tests I found that even without a mesh I could not connect to a WPA2 Enterprise Network that uses Radius authentification, when only a 5Ghz Network is enabled, when 2.4 and 5Ghz is enabled the authentfication seems to work, but I assume the device is first connected to 2.4 Ghz and switches to 5Ghz later

A 5Ghz only WPA2-Personal network work without any problem

I tried an EAP 610 (witch was hardware revision 1 without a controller and there was no problem with a 5Ghz only WPA2-Enterpirse network)

I looked with tcpdump there were only Radius packages comming from the AP when 2.4 Ghz is enabled with 5Ghz only it was silent

 

I woul appreciate any help with that topic

 

  0      
  0      
#1
Options
5 Reply
Re:Problems with 5Ghz and Radius
2023-06-29 02:05:25

  @imagmbh 

 

@Hank21 I think this warrants a ticket.

<< Paying it forward, one juicy problem at a time... >>
  0  
  0  
#2
Options
Re:Problems with 5Ghz and Radius
2023-06-30 05:57:04

Hello @imagmbh

 

Thank you so much for taking the time to post the issue on TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230647657, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#3
Options
Re:Problems with 5Ghz and Radius
2023-07-11 06:41:18 - last edited 2023-07-11 06:44:22

  @imagmbh 

Hi everyone,

I've got the same problem with EAP610, Radius NPS authentication not working on 5GHz, on 2,4GHz works. Other access points like EAP110-Outdoor, EAP225, EAP245 work correctly.

I will appreciate your help.

  1  
  1  
#4
Options
Re:Problems with 5Ghz and Radius
2023-07-11 11:47:21

  @SzymonS @Hank21 

 

Hank, another 610 issue being reported here by SzymonS

<< Paying it forward, one juicy problem at a time... >>
  0  
  0  
#5
Options
Re:Problems with 5Ghz and Radius
2023-07-12 02:44:31

Hello @SzymonS

 

Thank you so much for taking the time to post the issue on TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230718982, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#6
Options