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Client section disappeared after upgrading Omada OC200 to version 5.9,32

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Client section disappeared after upgrading Omada OC200 to version 5.9,32

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

George_RTCS

2023-05-28 02:13:06 - last edited 2023-05-30 19:44:56

Posts: 2

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Registered: 2023-05-28

Client section disappeared after upgrading Omada OC200 to version 5.9,32

2023-05-28 02:13:06 - last edited 2023-05-30 19:44:56

Model: OC200

Hardware Version:

Firmware Version: 2.9.3 Build 20230328 Rel.52390

Hello

I have recently upgraded one of my customers omada controller (OC200) from 5.7.6 to 5.9.32 and I have lost the client section completely both

on the mobile app and on the PC website. Is this a BUG, should I talk to TP-LINK support?

The other controllers working on 5.7.6 are working fine! I really regretted upgrading the thing....

EDIT. The configuration of the LAN and wireless have also disappeared! And the insight!!!

Please HELP

!!!

Thank you

George

2 Reply

Giang97

LV2

2023-05-28 05:51:04 - last edited 2023-05-30 19:44:56

Posts: 30

Helpful: 4

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Registered: 2023-05-20

Re:Client section disappeared after upgrading Omada OC200 to version 5.9,32

2023-05-28 05:51:04 - last edited 2023-05-30 19:44:56

@George_RTCS you are now in global mode I think, look at the above right corner, switch it to your controller device, then you can see them again

George_RTCS

LV1

2023-05-30 19:44:33

Posts: 2

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2023-05-28

Re:Client section disappeared after upgrading Omada OC200 to version 5.9,32

2023-05-30 19:44:33

@Giang97

Thank you ! It took a couple of hours to figure it out.

It nearly game me a heart attack!!

Thank you for your reply

Client section disappeared after upgrading Omada OC200 to version 5.9,32

Client section disappeared after upgrading Omada OC200 to version 5.9,32

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