EAP245 V3 lost PPSK functionality after upgrading to Firmware 5.1.0

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EAP245 V3 lost PPSK functionality after upgrading to Firmware 5.1.0

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP245 V3 lost PPSK functionality after upgrading to Firmware 5.1.0
EAP245 V3 lost PPSK functionality after upgrading to Firmware 5.1.0
2023-04-23 19:07:01
Model: EAP245  
Hardware Version: V3
Firmware Version: 5.1.0 Build 20230104 Rel. 79433

After upgrading my EAP245 to the newest Firmware I've lost connection of all my devices using PPSK. When I turned PPSK off all devices with the corresponding password reconnected. 

 

Network:

OC200 V2 Firmware 2.9.3 Build 20230328 Rel.52390

ER605 V2 Firmware 2.1.2 Build 20230313 Rel.41632

EAP225(EU) v3.0 Firmware 5.1.0 Build 20220926 Rel. 62456

EAP245(EU) v3.0 Firmware 5.1.0 Build 20230104 Rel. 79433

TL-SG2008P v3.0 Firmware 3.0.4 Build 20221130 Rel.42340

EAP610(EU) v1.0 Firmware 1.0.4 Build 20220325 Rel. 58214

 

WLAN Security:

PPSK without RADIUS

Security Advisor in the Netherlands. Main interest in Omada products for CCTV networks.
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Re:EAP245 V3 lost PPSK functionality after upgrading to Firmware 5.1.0
2023-04-25 07:26:32

Hello @HandokoF

 

The EAPs you have all support PPSK without RADIUS, and we use EAP245 V3 5.1.0 to do the test in the lab but didn't reproduce the issue.

May I know if you can confirm this issue started to happen after the EAP245 firmware upgrades?

 

If you re-configure the PPSK-related settings, can it work again?

If it can't, please share the screenshots of PPSK-related settings with us.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:EAP245 V3 lost PPSK functionality after upgrading to Firmware 5.1.0
2023-04-26 12:05:19
That's strange. The problem started when I upgraded my EAP245. When I changed PPSK without Radius to WPA2-PSK the problem was fixed and when I changed it back to PPSK the problem came back. When I try to connect my iPhone to my WiFi using PPSK i Got the message that the password is incorrect. When I move to the other side of my house where I'd connect with the EAP225 I'm connected immediatly Rebooting the EAP didn't helped either. Right now I've downgraded my EAP back to 5.0.6 and all the problems with PPSK is gone.
Security Advisor in the Netherlands. Main interest in Omada products for CCTV networks.
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Re:EAP245 V3 lost PPSK functionality after upgrading to Firmware 5.1.0
2023-04-28 02:35:02

Hello @HandokoF

 

Thank you so much for taking the time to post the issue on TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230443816, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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