EAP650 signal fails after 2 months

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EAP650 signal fails after 2 months

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP650 signal fails after 2 months
EAP650 signal fails after 2 months
2023-03-24 15:44:58
Model: EAP650  
Hardware Version: V1
Firmware Version: Latest

HI comunity,

 

I'm wondering what is going wrong.  I bought an EAP650 on Amazon in January 2023, I've deployed the AP into an unmanaged model and since one week, the signal power is really, but really poor.  Like if I'm more than 24 inches far the AP, I get no signal.  

 

I've reset the AP factory, and reconfigured everything, no more progression.

 

Amazon has referred me to TP-Link support. 

 

What else I can try?

 

THank you :)

 

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3 Reply
Re:EAP650 signal fails after 2 months
2023-03-25 02:02:31

  @Seaquest47 have you tried reflashing the firmware? its possible that its defective.

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Re:EAP650 signal fails after 2 months
2023-03-25 10:44:29

Hi  @dictoresno 

 

No I didn't try to "reflash" the radio.  I will give it a try.

 

What else if this isn't work?  Can I ask for an RMA?

 

Thank you,

 

Martin

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Re:EAP650 signal fails after 2 months
2023-03-27 07:27:14

  @Seaquest47 

 

Hi, can you still see the SSID of EAP650?

If you can log in to the web page, you can upgrade firmware to the latest:

https://www.tp-link.com/support/download/eap650/v1/#Firmware

Just striving to develop myself while helping others.
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