EAP615-Wall(EU) v1.0 and IOT devices

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EAP615-Wall(EU) v1.0 and IOT devices

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EAP615-Wall(EU) v1.0 and IOT devices
EAP615-Wall(EU) v1.0 and IOT devices
2022-12-29 13:35:23
Model: EAP615-Wall   EAP235-Wall  
Hardware Version: V1
Firmware Version: 1.1.0

Hi All

 

I am trying to setup some IOT devices(TX Series of Sonoff)

 

I have setup a 2.4 GHz network on the EAP615 and a different  2.4Ghz on EAP235.

 

The IOT device connects and works fine with the EAP235 SSID but does not want to work correctly on the EAP615 2.4GHz SSID.

 

Any advice on what I am doing wrong or what I can change to make it work?

 

I am using the Omada controller software to manage the devices. I have tried with different EAP615 devices.

 

 

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#1
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18 Reply
Re:EAP615-Wall(EU) v1.0 and IOT devices
2022-12-29 14:35:04 - last edited 2022-12-29 14:39:22

Have you tried resetting the IoT device before moving it over to the other 2.4Ghz SSID on your EAP615? Also, double check your WLAN settings for both 2.4Ghz SSID's to ensure they're set up identically. There are a number of settings within each SSID that you will need to ensure match one another. 

 

IoT devices can be finicky when you change networks without factory resetting the device before moving them. Make sure you don't have any rate control configured and that your PMF (protected management frames) setting (Settings > WLAN > edit SSID > Advanced) is "capable" vs "mandatory" on each SSID.

Hybrid OPNsense/Omada EAP Cat6 backhaul 4 x EAP670 1 x EAP610-Outdoor Omada Controller v5.15.6.4 Win 11x64 Router: OPNsense Intel N5105 quad-core I226V 2.5Gbe w/16GB RAM Dual WAN Fios/Spectrum 1Gbps
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#2
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Re:EAP615-Wall(EU) v1.0 and IOT devices
2022-12-29 15:04:20

  @Shoresy 

 

Hi

 

I did reset the device.

The settings between the two EAP devices settings are the same (made sure about that.)

The PFM things are set to capable on both

 

 

I did see this reply on the on a facebook post where Sonoff posted this.

 

The device might be offline.

1. Due to L2 using 802.11b Wi-Fi standard, you should enable “legacy device support” when creating the Wi-Fi network. Please check the picture attached for reference.

2. Uncheck the option of “enable minimum data rate control” in 802.11 RATE AND BEACON CONTROLS settings. Such a method may work for other routers.

 

 

I am not sure how to perform these actions on the omada controller

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#3
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Re:EAP615-Wall(EU) v1.0 and IOT devices
2022-12-29 15:06:58

  @Shoresy 

 

on the same facebook post there was also this reply from Sonoff 

 

This problem is caused by the WIFI standard of DW2-WIFI, since the DW2-WIFI uses the "IEEE802.11 b" wifi standard, we suggest you adjust the router setting in router management. also, you could enable "legacy device supported".

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#4
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Re:EAP615-Wall(EU) v1.0 and IOT devices
2022-12-30 01:09:30

  @Coenie Try this to see if it helps, go to the WLAN settings for the network the DW2 devices will be on.  Expand the setting for "802.11 Rate Control", in the "2.4GHz Data Rate Control" check the box, make sure the slider is all the way to the left, and check the box "Send Beacons at 1 Mbps".  This should give full support for 802.11b.  It will also likely slow down your overall WiFi network speed, I'm not sure if it will only slow down the current SSID that you are editing or all SSIDs on 2.4ghz.

 

Also the Sonoff spec says to use either WPA or WPA2 for security.

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#5
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Re:EAP615-Wall(EU) v1.0 and IOT devices
2022-12-30 04:22:42

  @JoeSea 

 

I did try the following

 

 

Does not seem to help.

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#6
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Re:EAP615-Wall(EU) v1.0 and IOT devices
2022-12-30 23:57:22

  @Coenie A couple of addtional things you could try if any of these settings are on.  Under the EAP615 device settings, in the Config tab, set "Unscheduled Automatic Power Save Delivery" is off, and "OFDMA" is off.  In Site settings, under Advanced Features, Beacon Control, set "Airtime Fairness" is off.

 

These may already be off, and so may not be part of the issue.

Lastly, looking up the broadcast power of these sensors, they are extreamly low.  Your AP may be too far away, see if they are broadcast power limited by moving one to the same room as the EAP615 and see if it associates.

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#7
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Re:EAP615-Wall(EU) v1.0 and IOT devices
2023-01-03 10:40:14

I have tried those settings also.

 

The devices are about 1 meter away, on the same table for testing.

 

Nothing seems to work.

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#8
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Re:EAP615-Wall(EU) v1.0 and IOT devices
2023-01-03 20:27:00

  @Coenie 

 

Have you tried to disable mini data rate?  

I can not teach anyone anything - I can only make them think - Socrates
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#9
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Re:EAP615-Wall(EU) v1.0 and IOT devices
2023-01-04 04:52:15

  @KimcheeGUN 

 

I enabled that setting based on the feedback from others. it was disabled by default and that did not work.

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#10
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Re:EAP615-Wall(EU) v1.0 and IOT devices
2023-01-13 16:02:48

This isn't going to help you but I'm having the same issue with an IOT device (Fitbit Aria). Cannot get it to connect regardless of what I try.

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#11
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