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Discovery Utility does not find EAP225-Outdoor

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Discovery Utility does not find EAP225-Outdoor

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RickJamesBish

2022-09-26 15:04:23

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Registered: 2022-09-24

Discovery Utility does not find EAP225-Outdoor

2022-09-26 15:04:23

Model: EAP225-Outdoor

Hardware Version:

Firmware Version:

I have the EAP225 installed and operating on my network. I can access the web interface using the know static IP address of the EAP225. For that same computer, I am attempting to locate it using the discovery device based off advise of tech support, but it finds nothing despite entering the know IP. He advised I use that since I could not get the AP to show up in the Omada Windows Software Controller. Not sure what to do from this point.

3 Reply

Philbert

LV5

2022-09-26 16:25:13

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Registered: 2020-11-08

Re:Discovery Utility does not find EAP225-Outdoor

2022-09-26 16:25:13

@RickJamesBish

Hey

Seen this issue before and it was the firewall on the PC blocking the access. Try disabling your firewall and run this again, or open ports as specified here..

https://www.tp-link.com/us/support/faq/3265/

RickJamesBish

LV4

2022-09-26 20:44:26

Posts: 353

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Re:Discovery Utility does not find EAP225-Outdoor

2022-09-26 20:44:26

@Philbert Thank you for that info. It was a port forwarding issue due to the computer I am running the controller on being assigned 192.168.1.xxx when the AP is on a network of 192.168.0.xxx. I had to do some port forwarding on my router to the IP address of the computer with the Software Controller.

Thank you for your help

Philbert

LV5

2022-09-26 20:52:24

Posts: 2607

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Registered: 2020-11-08

Re:Discovery Utility does not find EAP225-Outdoor

2022-09-26 20:52:24

@RickJamesBish

Ah the old subnet issue.. second only to DNS

Glad you got sorted dude

RickJamesBish

2022-09-26 15:04:23

Posts: 353

Helpful: 147

Solutions: 13

Stories: 1

Registered: 2022-09-24

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