Hi All,

   Last night my OC200 cloud controller (1.15.2 Build 20220323 Rel.60717  Firmware version 5.1.7) attempted to complete a monthly routine scrub/reboot of all my EAPs. Note this controller has had a history of going online/offline for no apparent reason (self reboot?)

 

---(4x) EAP 225 Wall Indoor v2 - 5.0.3 Build 20210604 Rel. 53135 (2/4 functioning properly)

---(1x) EAP225  Outdoor v1 - 5.0.5 Build 20210618 Rel. 33345 (no issues)

---(2x) EAP 245 Wall v3 - 5.0.3 Build 20210708 Rel. 35014 (1/2 functioning properly)

 

During this process and alert was made in the log : [Failed]Reboot schedule Routine Scrub failed to execute on 7 EAPs and 0 switches and 0 gateways.

(1x) EAP 245 was then disconnected and then went into isolation 

(2x) EAP225 Wall disconnected within 10 seconds of each other

 

I was able to link and mesh the EAP 245s together and they seem to be working again.  I have been unable to restore controller access to the EAP225s.

 

Short of pulling these from the wall and trying a hard restart on each unit, connecting a laptop and reconfiguring I have tried all the basics

Shut down/restarted the OC200 - Takes a few minutes but powered back up and allowed me access via app and computer

Restarted the Yuanley 802.3 PoE switch - powered up - even switched ports to assure PoE was going through (No problems noted)

Confirmed rack mount surge protector working and did not take a hit - A-OK

Tried to force provision the EAP225s to the controller setting (response is that it succeeded but nothing happens)

 

These all have been working for the past 2 years without any problems until last night  when these APs were "last seen" within 30 seconds of each other.

 

Questions for the crowd:

1. Why would this have occurred? Especially after 2 years

2. How to I confirm that these units have not all gone defective at the same time?

3. How do I re-establish these units properly?  

3a.  Do I "Forget" the APs and attempt to reconfigure in hopes they can be found by the OC200 again

3b.  Do I wait?  Hope that by the miracles of networking the suddenly reappear?

3c.  Get replacements?

3d.  Look to my fellow techies for a solution (hoping for this one, IT budget is slim right now)

 

Any good advice on restoring these would be most appreciated.  Thanks in advance all

 

Warren