Business Community > Controllers > Omada remote site EAP firmware upgrade
< Controllers

Omada remote site EAP firmware upgrade

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Omada remote site EAP firmware upgrade

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Omada remote site EAP firmware upgrade
Omada remote site EAP firmware upgrade
2022-06-24 15:15:06 - last edited 2022-06-27 05:43:12
Tags: #Firmware Update #Adoption
Model: EAP110  
Hardware Version: V4
Firmware Version:

Hi, 

 

I've created a new site on my omada OC200 and manage to adopt on the remote site two EAP110, but when I try to upgrade the firmware it fails with the error "Failed to send files to device"

 

The OC200 sits behind ER605 and I enabled port forwarding on ports UDP29810 and TCP29813-29814 

The controller is running 5.1.7 and firmware upgrades on the local site omada devices work fine, just not working on the two remote site EAP110.

 

Any ideas what the issue could be ? 

 

 

 

 

Thanks

 

 

 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:Omada remote site EAP firmware upgrade-Solution
2022-06-25 17:47:09 - last edited 2022-06-27 05:42:29

I found the issue, port 443 is also needed for the firmware upgrade.

 

 

Recommended Solution
  2  
  2  
#5
Options
4 Reply
Re:Omada remote site EAP firmware upgrade
2022-06-24 15:45:19

  @ArtVandelay


Hey


I had this issue once before on a site, every AP was doing the same, they where also EAP110s.  

 

Found a complete reboot of the APs and controller, then try the update fixed it for me.   Not ideal I know, may have just been lucky and haven't seen it since

  0  
  0  
#2
Options
Re:Omada remote site EAP firmware upgrade
2022-06-24 16:16:19

  @Philbert I did the reboot of the controller and remote site AP's but still getting the same error.

 

 

  0  
  0  
#3
Options
Re:Omada remote site EAP firmware upgrade
2022-06-24 16:21:17

  @ArtVandelay 

 

Umm

 

Strange one, honestly cant think what it could be.

 

As said I only had this once ever, have you tried the upgrade locally on the controller (not via cloud).   Something like VPN into a station that way? 

 

 

  0  
  0  
#4
Options
Re:Omada remote site EAP firmware upgrade-Solution
2022-06-25 17:47:09 - last edited 2022-06-27 05:42:29

I found the issue, port 443 is also needed for the firmware upgrade.

 

 

Recommended Solution
  2  
  2  
#5
Options

Information

Helpful: 0

Views: 915

Replies: 4

Tags

Firmware Update Adoption
Related Articles
Update devices in remote site
738 0
 How to adopt Omada Gateway & EAP from another site
1504 0
Remote firmware upgrade
1210 0
ER605 v2.0 disconnected after upgrade Firmware 2.2.0
1572 0
 EAP Adoption Limit per Site (Issue)
567 0
 omada controller remote site access
417 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.