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Important / security issues with EAP - how to report

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Important / security issues with EAP - how to report

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

jrypacek

2022-05-08 09:25:25

Posts: 20

Helpful: 15

Solutions: 1

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Registered: 2022-01-18

Important / security issues with EAP - how to report

2022-05-08 09:25:25

Model: EAP610

Hardware Version: V1

Firmware Version:

Hi all,

I've reported serious issues with EAP610 month ago trough official support form and get no response as of today. I also sent question about status to support email and still haven't get any response.

What is the proper way how to contact TP-Link support with such a important think?

Thanks
Josef

2 Reply

Hank21

2022-05-10 04:16:16

Posts: 3673

Helpful: 718

Solutions: 497

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Registered: 2021-12-13

Re:Important / security issues with EAP - how to report

2022-05-10 04:16:16

jrypacek wrote

Hi all,

I've reported serious issues with EAP610 month ago trough official support form and get no response as of today. I also sent question about status to support email and still haven't get any response.

What is the proper way how to contact TP-Link support with such a important think?

Thanks
Josef

Dear @jrypacek

May I have more details about the issues. I will help you check the case.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*

jrypacek

LV2

2022-05-10 11:18:23

Posts: 20

Helpful: 15

Solutions: 1

Stories: 0

Registered: 2022-01-18

Re:Important / security issues with EAP - how to report

2022-05-10 11:18:23

Info has been sent to DM.

One my case is about kernel panic of EAP610 v1 while high traffic is running and the other is about leakage of IP communication outside of defined VLAN for some short time after boot.

Important / security issues with EAP - how to report

Important / security issues with EAP - how to report

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