EAP610-Outdoor(EU) v1.0 - no TX/RX dropped/error? FW 1.0.3 bug?

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EAP610-Outdoor(EU) v1.0 - no TX/RX dropped/error? FW 1.0.3 bug?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP610-Outdoor(EU) v1.0 - no TX/RX dropped/error? FW 1.0.3 bug?
EAP610-Outdoor(EU) v1.0 - no TX/RX dropped/error? FW 1.0.3 bug?
2022-04-09 19:12:06
Model: EAP610-Outdoor  
Hardware Version: V1
Firmware Version: 1.0.3

Hi,

 

just found out, that my new EAP610 Outdoor doesn't show any RX/TX drops or error within statistics.

 

You can find/see a lot of retrieds, but not a single drop or error....

 

Can't be normal, or am I wrong?

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Re:EAP610-Outdoor(EU) v1.0 - no TX/RX dropped/error? FW 1.0.3 bug?
2022-04-11 06:39:35

Hi  @Spryde 

 

Could you please also send me the firmware version of your Controller? 

 

For your reference the newest version is Omada Controller_V5.1.7_Windows

 

https://www.tp-link.com/en/support/download/omada-software-controller/

 

 

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:EAP610-Outdoor(EU) v1.0 - no TX/RX dropped/error? FW 1.0.3 bug?
2022-04-11 06:43:53

Hi  @Hank21 

 

Thx for your feedback. I'm using Version: 5.1.7 on a Linux machine.

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Re:EAP610-Outdoor(EU) v1.0 - no TX/RX dropped/error? FW 1.0.3 bug?
2022-04-15 09:12:03
Hi  @Spryde  Sorry to bother. Could you please take a screenshot of your EAP statistics page? Thanks again for your patience!
Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:EAP610-Outdoor(EU) v1.0 - no TX/RX dropped/error? FW 1.0.3 bug?
2022-04-15 09:44:37

Hi  @Hank21 

 

Enclosed the stats views of both networks (2.4 and 5.0 GHz)

 

If I look within written data it says 0 packets for RX/TX dropped and errors

 

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Re:EAP610-Outdoor(EU) v1.0 - no TX/RX dropped/error? FW 1.0.3 bug?
2022-04-16 07:52:10

 Hi @Spryde 

 

To figure out the issue, I'd like to escalate your case to the TP-Link support team for further troubleshooting.

They will reach you via your registered email address shortly, please pay attention to your email box later.

Once the issue is addressed or resolved, I'd encourage you to share it with the community.

Thank you so much for your cooperation and support!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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