EAP660HD - massive tx error in both networks (32% in 2.4Ghz)

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EAP660HD - massive tx error in both networks (32% in 2.4Ghz)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
21 Reply
Re:EAP660HD - massive tx error in both networks (32% in 2.4Ghz)
2022-04-11 05:46:52

Hi  @shberge 

 

Thx for your feedback. I cannot use beta firmware, as it would allow TP-Link to get a lot of statistics and insight into my network.

 

Have to wait for final firmware. 

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#12
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Re:EAP660HD - massive tx error in both networks (32% in 2.4Ghz)
2022-04-11 05:53:11

  @Spryde 

 

Ok, I'm locked into beta now so can not roll back to test. I use PPSK and as far as I know it is only this beta version that works with PPSK ..

 

Yes there is time for TP-Link to push out a non beta to all access point now. 

 

 

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#13
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Re:EAP660HD - massive tx error in both networks (32% in 2.4Ghz)
2022-04-11 06:07:42

  @Spryde 

 

TP-Link confirmed to replace my 660HD. I will come back and report if everything is fine with the new device.

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#14
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Re:EAP660HD - massive tx error in both networks (32% in 2.4Ghz)
2022-04-11 06:19:55

  @ohne 

 

That sound's nice. I thought they found out, it's a firmware bug?? So exchanging hardware means the opposite?

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#15
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Re:EAP660HD - massive tx error in both networks (32% in 2.4Ghz)
2022-04-11 06:33:32
TBH I think they dont really care and replacing it, is less work for them. On the other hand we will be able to confirm if it is a software or hardware problem but imho this can’t be software/Visual related since connected devices dont work proberly.
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#16
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Re:EAP660HD - massive tx error in both networks (32% in 2.4Ghz)
2022-04-12 04:54:17

Thx  @ohne 

 

@Fae @Hank21 

 

 could you give a feedback? And what about a new device firmware and/or controller firmware?

 

 

 

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#17
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Re:EAP660HD - massive tx error in both networks (32% in 2.4Ghz)
2022-04-12 08:15:16

Hi  @Spryde 

 

I can confirm it is just a "shown" mistake. No influence on the EAP performance. 

 

The new firmware is in the plan but I do not have an accurate release date.

 

 

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#18
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Re:EAP660HD - massive tx error in both networks (32% in 2.4Ghz)
2022-04-12 08:33:45

Hank21 wrote

Hi  @Spryde 

 

I can confirm it is just a "shown" mistake. No influence on the EAP performance. 

 

The new firmware is in the plan but I do not have an accurate release date.

 

 

  @Hank21 

 

Thx for that.
 

It happened two times at my side, that after a big RX/TX drop/error the switch went from 1GBit/s to 100MBit/s because of a huge traffic peak several 100GB transfer showing within switch stats. So switch decided to take down speed as safety measure maybe?

 

But possibly it's not related to each other?

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#19
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Re:EAP660HD - massive tx error in both networks (32% in 2.4Ghz)
2022-04-14 20:43:42

  @Hank21 

 

Today I can confirm again, that it's not a "shown" mistake. It can be said that the errors are related to the failures.... A lot of WPA auth failures at the same time when packets are dropping/error are coming... But only with EAP660 HD. EAP225 Outdoor, EAP610 Outdoor and EAP670 (same position as EAP660 HD - only exchanged) don't have any issues.

 

So why only the EAP 660 HD? And why does it take so long to solve those issues? They're there for months!

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#20
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Re:EAP660HD - massive tx error in both networks (32% in 2.4Ghz)
2022-04-20 13:53:04 - last edited 2022-04-20 13:53:59

  @ohne 

 

I just received the replacement part - a certified and refurbished device from TP-Link. One device is connected to the AP. Packet loss is around 45% after 20 minutes connection time. Since I'm facing too much real problems with the EAP 660 HD I'm going to sell it.

 

In the end I cannot tell if this is a problem in my environment (building, other networks..) but everybody who believes this is just a display problem in the controller software: Try to run the EAP 660 HD detached from the controller in single device mode. The problem still exists so it's definitely no controller related problem.

 

These are the results from the new EAP 660 HD TP-Link sent me (5Ghz is disabled, little inference but nearly nothing):

 

 

 

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#21
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