well no change really..

@Chvybeatsford 

I have same problem on EAP660HD and its the same on EAP620HD. it have always been like this from firmware v1.0 I haver try to replace with EAP245v3 with same channel same bandwidth and EAP245v3 have no retry at all. when I switch back to EAP6xx access point its retry and dropped packet again, I have never figure out why this happened.

there is little or no channel utilization about 10% in 2.4 and 3% on 5GHz when retry occur

@shberge 

Hey shberge

Sadly dont have a 6xx to test this with, but sounds like a firmware issue for sure.   Does it appear to affect performance?  Namely do you think its just mis-reading the error rate or is it actually having to re-transmit?   

@Philbert 

No I do not notice anything on the performance so I have not cared so much about it. it may be that it is only cosmetic and that it is not correct what is shown.

it usually comes at night when the computers is turned off and all the IoT device have wifi for it self. about 30 on 2.4 GHz many off them is junk and not very good wifi quality

But it is difficult to find the probem device as this does not show which device it is.

If there are any problem devices then .. on EAP245v3 there is nothing red only green same with EAP225-Outdoor

shberge wrote

@Philbert 

No I do not notice anything on the performance so I have not cared so much about it. it may be that it is only cosmetic and that it is not correct what is shown.

it usually comes at night when the computers is turned off and all the IoT device have wifi for it self. about 30 on 2.4 GHz many off them is junk and not very good wifi quality

 

But it is difficult to find the probem device as this does not show which device it is.

If there are any problem devices then .. on EAP245v3 there is nothing red only green same with EAP225-Outdoor

@shberge 

Seems the same. I cant sere any performance change. But today its really all over. home all day. And it does suck we cant tell what device. Im tring to find a way to follow stats from devices in home assist . its funny cause of all my IOT half are on one router and half on the other and equal amount to name brands. I think i will try and have them all only connected to 1 AP. Think the 245 . Ill remove the dedicated wireless channel from the 660.. 

Philbert wrote

@Chvybeatsford 

 

Hey

 

Yeah looking at your screenie, its a tough one to call but I tend to agree that both on 1 might be your best option.    Give that a whirl and see how it rolls, enable the Airtime Fairness for 2.4ghz  and report back how you get on. 

 

 

@Philbert 

24hrs almost. IOT wifi off on the 660HD ( so all 2.4 IOT are on the 245 v 3) So. I dont beliove its a IOT device or we would have seen change on the 245.  Its either a bug as i didnt notice a drop in services even though they are just switches.. or the 2.4 is not so happy on the 660Hd/

@Chvybeatsford 

Yeah that is a very strange result, clearly its either an issue with the firmware on the WiFi6 device or, more than likely a mis-reading from the device

I would flag this up with Fae

@Fae    Hey Fae, referring to the results above.   Would you have come across this before?   The 660 is reporting high retry rate, but when moved to the 245 it disappears.   Appears to only affect the 660

Day 2 and same. All green on the 660hd