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Eap225 wall plate does not power up

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Eap225 wall plate does not power up

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Eap225 wall plate does not power up
Eap225 wall plate does not power up
2021-06-12 07:58:34 - last edited 2021-07-08 03:50:27
Model: EAP225-Wall  
Hardware Version:
Firmware Version:

When plugging in the eap225 wall plate to a poe cable the led light does not flash (or do anything). I already have an eap225 outdoor and an eap225 ceiling working okay and have tried plugging this unit into their poe cables as a test but cannot get any life out of it.

 

I've tried reset and pressing the led button but no luck. 

 

The unit was brand new boxed.

 

Any other suggestions? 

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#1
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1 Accepted Solution
Re:Eap225 wall plate does not power up-Solution
2021-06-16 07:55:48 - last edited 2021-07-08 03:50:27
I saw on TP-Link website that EAP225-Wall only supports standard POE. It can't be power up by passive POE. I guess you may need to buy a POE switch. https://www.tp-link.com/en/business-networking/wall-plate-ap/eap225-wall/#specifications
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#4
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4 Reply
Re:Eap225 wall plate does not power up
2021-06-12 08:20:09

@Beezer 

 

Did you try a reset on the device?    Or if you give it a few mins does the device start broadcasting the default SSID?

 

Might also be worth checking this directly into the switch via patch cable (not via wall trunking) to just make sure its not a cable run issue

 

Outside that, it could just be unlucky DOA device

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#2
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Re:Eap225 wall plate does not power up
2021-06-12 08:51:39

@Philbert thanks for the thoughts but I think I've exhausted all the tests I can try so will return it as a DOA.

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#3
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Re:Eap225 wall plate does not power up-Solution
2021-06-16 07:55:48 - last edited 2021-07-08 03:50:27
I saw on TP-Link website that EAP225-Wall only supports standard POE. It can't be power up by passive POE. I guess you may need to buy a POE switch. https://www.tp-link.com/en/business-networking/wall-plate-ap/eap225-wall/#specifications
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#4
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Re:Eap225 wall plate does not power up
2021-06-16 14:04:20

@Beezer Yes - the problem was passive POE. Attached to a POE switch it works fine.

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#5
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Replies: 4

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