SMTP Email Server Not Working - Omada Cloud Controller
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I am attempting to configure the Omada Cloud Controller and I am unable to get the email service working with Gmail.
I have been working at this for an hour and have verified that the settings work in other mail clients.
I have created a specific gmail address for this purpose. I have enabled "Less Secure Apps". I have created an app password specifically for Omada. However, when 2-factor authentication is turned off, the ability to create app passwords is removed. So with 2-step verification enabled in gmail, I can create an app password, but cannot turn on "Less secure apps". With 2-step verification disabled, I cannot create an app password, but I can turn on "Less secure apps".
Please advise.
EDIT: I have also attempted to configure it with a Yahoo! account and am encountering the same error. Created an authorized application password. No change. It would be nice if it would show you what is actually failing in the sending action.
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I turned off 2FA on the gmail account. Turned on allow less secure apps. Changed the password back to the regular (non-app). Used your settings. Still failed. Have the same gmail address as the username and sender address. Test email is to be sent to a different gmail address. I've pretty much given up at this point. Really do appreciate all your help.
One thing of note, with your setup, it takes much more time for it to error out. Still don't know where in the process it's failing.
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@Netbug Hello, I created new Google account for testing. Working fine, but to gmail only. I have different email provider for Omada, unfortunately no sent email to this different provider (outlook.com)
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@Netbug Have you enabled alert emails to the cloud administrator? Check in the Admin tab.
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@PavelV I appreciate the effort. I have no idea what the problem is. I've run out of combinations to try.
I've tried the following:
Server: smtp.gmail.com
Port: 465
SSL: Yes
Authentication: Yes
Username: [personal gmail address]
Password: [personal gmail password]
Sender Address: [personal gmail address]
Server: smtp.gmail.com
Port: 465
SSL: Yes
Authentication: Yes
Username: [personal gmail address]
Password: [generated app password]
Sender Address: [personal gmail address]
Server: smtp.gmail.com
Port: 465
SSL: Yes
Authentication: Yes
Username: [new gmail address]
Password: [new gmail password]
Sender Address: [personal gmail address]
Server: smtp.gmail.com
Port: 465
SSL: Yes
Authentication: Yes
Username: [new gmail address]
Password: [new generated app password]
Sender Address: [personal gmail address]
Server: aspmx.l.gmail.com
Port: 25
SSL: No
Authentication: Yes
Username: [personal gmail address]
Password: [personal gmail password]
Sender Address: [personal gmail address]
Server: aspmx.l.gmail.com
Port: 25
SSL: No
Authentication: Yes
Username: [new gmail address]
Password: [new generated app password]
Sender Address: [personal gmail address]
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@mgsporer Not that I've found yet. And as kind as support is, they haven't been very helpful with this one. I gave up.
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@PavelV take a look to this 3d ..... It solve my problem.
https://community.tp-link.com/en/business/forum/topic/267794?replyId=606514
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