Remote access standalone EAP265HD not working

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Remote access standalone EAP265HD not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Remote access standalone EAP265HD not working
Remote access standalone EAP265HD not working
2021-06-01 01:00:08
Model: EAP265 HD  
Hardware Version: V1
Firmware Version: 5.0.2

The EAP265HD is in standalone mode without a controller.  I can access its web portal locally.  I set port forward in the router but EAP265HD does not respond when I access from outside.   I tried turning on 'Layer 3 Accessibility' but still not working.  Any idea how to make it work?

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Re:Remote access standalone EAP265HD not working
2021-06-01 07:36:26 - last edited 2021-06-01 07:37:29

Dear @NBAus,

 

NBAus wrote

The EAP265HD is in standalone mode without a controller.  I can access its web portal locally.  I set port forward in the router but EAP265HD does not respond when I access from outside.   I tried turning on 'Layer 3 Accessibility' but still not working.  Any idea how to make it work?

 

Please navigate to the Management > Network page, ensure the network gateway is configured.

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Re:Remote access standalone EAP265HD not working
2021-06-02 01:09:49

@Fae It is configured with DHCP.  In fact, the 'Layer-3 Accessibility' does the trick but I think a restart is required even though it doesn't say so.  It worked after a restart.

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