How do I report Bugs to Firmware Team
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How do I report a Bug with statistics,
The Stats in below window are wrong and grossly under reporting usage The data downloads has been in GigaBytes , but the Stats show in MB
I am using 1.0.1 Build 20210113 Rel.35074
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Dear @iVaibhav,
Okay, here is the update on the case:
It's because that the Hardware Offload is enabled by default on the ER605, the packets are forwarded directly through the hardware rather than through the CPU, which results in an inaccurate statistic.
There is no separate option to disable Hardware Offload in Standalone mode. But you can configure Bandwidth Control to force the traffic to go through the CPU instead. For example, set 1000Mbps Down/Up for IP_GROUP_LAN, so the traffic matching the bandwidth control entries will not go through the hardware. Note that it will put a burden on the CPU by doing that, it's suggested to use this method when you indeed need the Traffic Statistics to work accurately and your bandwidth is no more than 400Mbps.
Edit: It's only for ER605. The ER7206 doesn't have the issue. And there is no Hardware Offload on the ER7206.
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Dear @iVaibhav,
iVaibhav wrote
How do I report a Bug with statistics,
The Stats in below window are wrong and grossly under reporting usage The data downloads has been in GigaBytes , but the Stats show in MB
I am using 1.0.1 Build 20210113 Rel.35074
Thank you for your valued feedback. I've forwarded this to the support team for further investigation.
If it's a bug, the R&D team will add a plan to fix it.
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Dear @iVaibhav,
Okay, here is the update on the case:
It's because that the Hardware Offload is enabled by default on the ER605, the packets are forwarded directly through the hardware rather than through the CPU, which results in an inaccurate statistic.
There is no separate option to disable Hardware Offload in Standalone mode. But you can configure Bandwidth Control to force the traffic to go through the CPU instead. For example, set 1000Mbps Down/Up for IP_GROUP_LAN, so the traffic matching the bandwidth control entries will not go through the hardware. Note that it will put a burden on the CPU by doing that, it's suggested to use this method when you indeed need the Traffic Statistics to work accurately and your bandwidth is no more than 400Mbps.
Edit: It's only for ER605. The ER7206 doesn't have the issue. And there is no Hardware Offload on the ER7206.
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Thanks for your quick response,
I won't bother hitting the cpu to see stats as cooler the better.
But then then the statistics page becomes irrelevant as whatever its showing makes no sense.
Not sure what the solution should be, but maybe we can device a better way to show statistics or remove the page all together.
Thanks again for the answer
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@Fae What are the bandwidth limitations for the ER7206 when enabling this workaround?
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Dear @mackworth,
mackworth wrote
What are the bandwidth limitations for the ER7206 when enabling this workaround?
Confirmed by the support team, there is no Hardware Offload on the ER7206, so the ER7206 doesn't have the issue.
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