Wired client at eap235
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello i have issue with my wired clients connected to my EAP's-235-wall they will not shown in my OC200 controller, if i will reboot the controller they will shown for just a while and disappear later after just 1 minute.
My arrangement is
OC200 connected to TL-SG2428P with 9 EAP-235-wall.
Please advise
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Dear @Mahdi_isa,
Sorry for the delayed response. Here is the update for the case.
Confirmed with the R&D team, the Omada EAP products cannot report the connected Wired/LAN clients to the Omada Controller since the data from its LAN doesn't pass the CPU.
To ensure the performance of Omada EAP, the current solution is to use Omada Switch to report the Wired/LAN clients of Omada EAP, which will be supported in Omada Controller V4.3(developing). In this way, the displayed Wired/LAN clients will be taken as connected to the Omada Switch instead of the EAP.
- Copy Link
- Report Inappropriate Content
Dear @Mahdi_isa,
Hello i have issue with my wired clients connected to my EAP's-235-wall they will not shown in my OC200 controller, if i will reboot the controller they will shown for just a while and disappear later after just 1 minute.
My arrangement is
OC200 connected to TL-SG2428P with 9 EAP-235-wall.
Thank you for your valued feedback. I've reported this to the R&D team for checking, if there is a bug, they will add a plan to fix it.
- Copy Link
- Report Inappropriate Content
Any updates for above subject!
- Copy Link
- Report Inappropriate Content
I have updated my controller to the latest firmware and i see the iaaue still there
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Dear @Mahdi_isa,
Sorry for the delayed response. Here is the update for the case.
Confirmed with the R&D team, the Omada EAP products cannot report the connected Wired/LAN clients to the Omada Controller since the data from its LAN doesn't pass the CPU.
To ensure the performance of Omada EAP, the current solution is to use Omada Switch to report the Wired/LAN clients of Omada EAP, which will be supported in Omada Controller V4.3(developing). In this way, the displayed Wired/LAN clients will be taken as connected to the Omada Switch instead of the EAP.
- Copy Link
- Report Inappropriate Content
@Fae thanks alot
- Copy Link
- Report Inappropriate Content
I'm still experiencing the same issue after upgrading my OC200 to 4.3.5 and my eaps to 3.0.0
- Copy Link
- Report Inappropriate Content
Also me but they told me that we have to waiting also the fw update of the switch.
Probably next week.
Best Regards
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Dear @Mahdi_isa,
Mahdi_isa wrote
I'm still experiencing the same issue after upgrading my OC200 to 4.3.5 and my eaps to 3.0.0
The new firmware compatible with controller v4.3.5 for your switch TL-SG2428P has been released.
You may visit the firmware download link below to check for an update and confirm if it works:
https://www.tp-link.com/en/support/download/tl-sg2428p/#Firmware
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1988
Replies: 10
Voters 0
No one has voted for it yet.