Chromebooks cannot connect to 2.4Ghz

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Chromebooks cannot connect to 2.4Ghz

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Re:Chromebooks cannot connect to 2.4Ghz-Solution
2021-04-19 09:33:49 - last edited 2021-06-03 02:51:00

Hi all,

 

For the issue that Chromebooks(or devices with Ubuntu Mate system) cannot connect to the 2.4GHz band on EAP225-Outdoor v1 (or EAP225 v3), the R&D team has made a beta firmware to fix the issue after multiple investigations. If you happen to suffer from such issue, please follow the link below to download the beta firmware.

 

For EAP225 V3 (EU/US):

https://static.tp-link.com/beta/2021/202103/20210316/EAP225v3_5.0.1_[20210315-rel37995]_up_beta.zip

For EAP225-Outdoor v1 (EU/US):

https://static.tp-link.com/beta/2021/202104/20210419/EAP225-OUTDOORv1_5.0.1_[20210315-rel37995]_up_beta.zip

 

Update: 

The official firmware 5.0.3 for the EU/US version has been released, which has fixed the issue mentioned above.

Please visit the local TP-Link official website to download the firmware and check the detailed firmware release notes.

 

Direct download:

EAP225(EU)_V3_5.0.3 Build 20210316

EAP225-Outdoor(EU)_V1_5.0.3 Build 20210316

EAP225(US)_V3_5.0.3 Build 20210316

EAP225-Outdoor(US)_V1_5.0.3 Build 20210316

 

For the Canada version, you could follow the link below to download the beta firmware to fix the issue.

https://static.tp-link.com/beta/2021/202106/20210602/EAP225v3_ca_5.0.3_[20210601-rel52867]_up_signed.zip

https://static.tp-link.com/beta/2021/202105/20210531/EAP225-OUTDOORv1_ca_5.0.3_[20210524-rel55675]_up_signed.zip

 

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#12
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Re:Chromebooks cannot connect to 2.4Ghz
2021-04-20 14:10:58 - last edited 2021-04-20 14:13:52

@Fae 

 

The second link is not working.

Takes me to a page that says " Please go to TP-Link Offical Website to get products, software and services for your region."

 

Also, why did it take over a month to make beta firmware available to the community after sending it to me? I feel like a bigger, dumber guinea pig than I already did. 

 

 

OC200, 2x SG-TL3428, T1500G-10MPS, 3x EAP225, Firewalla Gold (replaced ER-605)
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#13
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Re:Chromebooks cannot connect to 2.4Ghz
2021-04-21 01:00:01

Dear @CoKro 

 

CoKro wrote

The second link is not working.

Takes me to a page that says " Please go to TP-Link Offical Website to get products, software and services for your region."

 

Thank you for your feedback, the second link is corrected now.

 

Also, why did it take over a month to make beta firmware available to the community after sending it to me? I feel like a bigger, dumber guinea pig than I already did. 

 

Sorry that it's my fault, I did notice your reply that there is a beta firmware, but I forgot to apply for the beta firmware link to put it on the community until the recent new reply on this topic.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#14
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Re:Chromebooks cannot connect to 2.4Ghz
2021-04-30 01:20:58 - last edited 2021-04-30 01:22:03

Hi there @Fae , Do you have the Canada version of this firmware? My access point is running the CA edition and won't let me upgrade to the beta, citing "bad file"

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#15
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Re:Chromebooks cannot connect to 2.4Ghz
2021-05-11 06:46:39

@Fae 

 

Hi, I cannot connect my Chromebook to the 2,4Ghz generated by my Archer C60 V2.0, while the laptop connects fine to any other 2,4 Ghz networks.

 

Tried so many things and followed all suggestions I could find on internet, without success. Only way to establish the connection to the Archer is to let it open without any authentication, which I would like not to do. 

 

Not official firmware update appears for my router. Is there any possibility to fix the issue? It is quite frustrating.

 

Thanks

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#16
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Re:Chromebooks cannot connect to 2.4Ghz
2021-05-27 15:25:34

@Fae 

 

Within the Omada Controller, I'm getting a notice that there is an updated version of the firmware for my EAP225 (5.0.3 Build 20210316 Rel. 67358)

 

I have been running the beta version that you posted (EAP225v3_5.0.1_[20210315-rel37995]_up_beta)

 

Is this an update to the beta firmware? Does it incorporate the same fixes as the beta? Should we be updating? Or stay on the beta? 

OC200, 2x SG-TL3428, T1500G-10MPS, 3x EAP225, Firewalla Gold (replaced ER-605)
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#17
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Re:Chromebooks cannot connect to 2.4Ghz
2021-05-31 08:19:28

Dear @technomancer,

 

technomancer wrote

Hi there @Fae , Do you have the Canada version of this firmware? My access point is running the CA edition and won't let me upgrade to the beta, citing "bad file"

 

Here is the beta firmware for the Canada Version:

 

https://static.tp-link.com/beta/2021/202105/20210531/EAP225-OUTDOORv1_ca_5.0.3_[20210524-rel55675]_up_signed.zip

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#18
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Re:Chromebooks cannot connect to 2.4Ghz
2021-05-31 08:23:42

Dear @Gio_B,

 

Gio_B wrote

Hi, I cannot connect my Chromebook to the 2,4Ghz generated by my Archer C60 V2.0, while the laptop connects fine to any other 2,4 Ghz networks.

 

Tried so many things and followed all suggestions I could find on internet, without success. Only way to establish the connection to the Archer is to let it open without any authentication, which I would like not to do. 

 

Not official firmware update appears for my router. Is there any possibility to fix the issue? It is quite frustrating.

 

Sorry to hear that you have trouble with the Archer C60 V2.0. This is Business Community for business products, however. 

 

For your Archer C60, it's suggested to post the issue under WiFi Routers Forums on the Home Network Community instead.

 

Thank you for your kind cooperation and support.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#19
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Re:Chromebooks cannot connect to 2.4Ghz
2021-05-31 08:26:54

Dear @CoKro,

 

CoKro wrote

Within the Omada Controller, I'm getting a notice that there is an updated version of the firmware for my EAP225 (5.0.3 Build 20210316 Rel. 67358)

I have been running the beta version that you posted (EAP225v3_5.0.1_[20210315-rel37995]_up_beta)

Is this an update to the beta firmware? Does it incorporate the same fixes as the beta? Should we be updating? Or stay on the beta? 

 

Yes, it's the update to the beta firmware, you can upgrade the firmware to fix the issue that Chromebooks cannot connect to 2.4GHz.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#20
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