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AP Up/down alerts via email

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AP Up/down alerts via email

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AP Up/down alerts via email
AP Up/down alerts via email
2020-10-10 01:39:47 - last edited 2020-10-11 21:13:12
Model: EAP225  
Hardware Version: V3
Firmware Version:

Folks, I want to have an email alert fired to me by SDN controller anytime an AP goes down and comes back online.

 

So I set up SMTP and did a test thru built in method and I get this test email from controller.

 

Then I go into logs / notifications / device and device disconnected / connected is checked in for alert and email. I also have device rebooted checked in for alert and email under the operation.

 

I perform a reboot of an AP from controller in the hope that I will get an email, and that never happens. Neither is this event logged.

 

Am I running into a bug here?  Controller is 4.1.5

 

Thanks

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#1
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1 Accepted Solution
Re:AP Up/down alerts via email-Solution
2020-10-10 09:34:34 - last edited 2020-10-11 21:13:12

@dpsguard, did you check »Alert Emails« on the »Settings → Site« page?

 

 

The User Guide can be so helpful sometimes ...

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#2
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7 Reply
Re:AP Up/down alerts via email-Solution
2020-10-10 09:34:34 - last edited 2020-10-11 21:13:12

@dpsguard, did you check »Alert Emails« on the »Settings → Site« page?

 

 

The User Guide can be so helpful sometimes ...

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#2
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Re:AP Up/down alerts via email
2020-10-10 12:03:37 - last edited 2020-10-10 12:04:07

Thanks @R1D2.

 

Yes I did check that and it has default 60 seconds for similar alerts as well.

 

Maybe my test is flawed and admin initiated reboots will not be alerted via email.

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#3
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Re:AP Up/down alerts via email
2020-10-11 20:35:03

@dpsguard, did you try with OC200 or with SW controller?

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#4
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Re:AP Up/down alerts via email
2020-10-11 20:39:33

@R1D2 

 

Appreciate always your great support. I am using software controller and waiting for arrival of OC300, which is taking for ever ;).

 

I will try once again and let you know later this evening.

 

 

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#5
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Re:AP Up/down alerts via email
2020-10-11 20:47:25

 

Further alert emails is also checked in the admin account section (it seems to be on by default and I was not aware of this setting actually).

 

 

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#6
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Re:AP Up/down alerts via email [SOLVED]
2020-10-11 21:12:47

 

 

Okay, I am embarrassed now.  The issue turned out that under controller settings for SMTP, it was unchecked.

 

I can see as to why that would have happened. I had configured SMTP and sent myself a test email and then got the email, but forgot to go down to the page and hit save. So I directly went over to the notifications page and then the site settings and  checked alert emails.

 

Thanks R1D2 for offering your good advice always.

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#7
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Re:AP Up/down alerts via email [SOLVED]
2020-10-11 22:52:54 - last edited 2020-10-11 22:54:23

@dpsguard, you're welcome.

 

I did remember that another user could get it to work, so I was a bit surprised that it didn't work on your controller.

But OC200 and SW controller sometimes behave differently and the software is still at early stage, so everything is possible.

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