EAP showing not connected but WiFi working

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EAP showing not connected but WiFi working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP showing not connected but WiFi working
EAP showing not connected but WiFi working
2020-10-01 18:18:23
Model: EAP225  
Hardware Version: V3
Firmware Version:

I run into the situation where my EAPs are showing offline on the controller, although the WiFi is working fine.

 

Any ideas why

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#1
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Re:EAP showing not connected but WiFi working
2020-10-01 21:33:20

@Sofortune, I bet they are shown as »Disconnected«, not »Offline«, right?

 

The EAPs still work since they are indeed online, but only disconnected from the controller.

Check the network connection, controller status etc. to find out why the EAPs have been disconnected from the controller.

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#2
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Re:EAP showing not connected but WiFi working
2020-10-02 01:57:03

@R1D2 

 

Yes sorry, you are correct!

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#3
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Re:EAP showing not connected but WiFi working
2020-10-02 03:56:46

@Sofortune, it's intentional that EAPs continue to work even if the connection to the controller has been disrupted for any reason, so no need to worry. It only becomes a major issue if you use a portal which is served by the controller. The the controller needs to run all the time.

 

If you don't use a portal and restart the controller later, the EAPs will re-connect automatically (could last a few minutes).

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#4
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