Dear ajshaikh1 

Thank you for your kind feedback.

ajshaikh1 wrote

For whitelisting some websites and blacklisting all the rest:

 

1) Behavior Control/Web Group: I created a Web Group List with accessible website addresses

2) Bahavior Control/Web Group Filtering: I added my Web Group list with Whitelist enabled

3) Bahavior Control/Web Group Filtering: i added All Web Group list with Blacklist enabled

4) Bahavior Control/Web Group Filtering: I checked Enable Web Filtering and save

 

Now when I browse I can only access websites in the whitelist.

 

However, after rebooting the router I find that 'Enable Web Filtering' is unchecked and I can browse all websites.

 

Kindly provide solution to this problem.

I ran the test on the R600VPN V4 with firmware Build 20200313 but failed to reproduce the problem.

After rebooting the router, 'Enable Web Filtering' is still checked and I can only browse the websites allowed.

If you can reproduce the problem steadily on your side, may I ask for a backup file of your router (login username and password are required) for further tests?

Best Regards!

Dear @ajshaikh1,

Thank you for your valued reply with detailed information.

I now have a 2^nd router (TL-R600VPN V4 with Build 20200313) with default Factory setting.

1. Under Web Group I created a test group with access to *.cnn.com
2. Under Web Group Filtering I created a filter: IPGroup_LAN, whitelist, Any time, added test group, enabled
3. Under Web Group Filtering I enabled Web Filtering
4. I exported the configuration (see attached, username: admin, password: welcome)
5. Rebooted
6. Router has disabled Web Filtering

As the same problem is occurring in 2^nd hardware this means it is a firmware issue.

To better assist you, I've forwarded your case to the senior engineer who will help to do further tests. Any updates, I'll let you know.