Unable to to connect the OC200 to cloud
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I'm having troube with an OC200.
I've unbound it from the cloud as was having problems and it kept saying offline.
I am trying to connect it via the app and while the cloud connection is flashing it says it is offline and then stops.
I have not recently upgraded firmware or anything
HelP
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Hi, it seems there is a similar issue https://community.tp-link.com/en/business/forum/topic/162216
perhaps you could try the suggestions from that link.
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How do I raise a ticket?
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@Yannie Excet the form doesn;t work, its like theyve moved things around and not finished updating the page! FRUSTRATING
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ah, my hyperlink is not working. Try following the link below to check the contact info (phone/email/service time) based on the region.
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support
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@Yannie thanks am waiting for them to respond.
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