Omada Discovery Utility cannot find the EAP245 V3

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Omada Discovery Utility cannot find the EAP245 V3

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Omada Discovery Utility cannot find the EAP245 V3
Omada Discovery Utility cannot find the EAP245 V3
2020-01-29 07:16:41 - last edited 2020-02-04 06:05:41
Model: EAP245  
Hardware Version: V3
Firmware Version: EAP245(US)_V3_191029

It can get an IP from DHCP server. But, it does not show in Discovery Utility (ver omada-discovery-utility-3.2.1). The host pc and EAP are in the same net (192.168.11.0/24).

Ping is not working as well.

Windows Firewall and Virus are disabled.

But, it does not show in Discovery Utility.

 

 

 

 

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#1
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Re:Omada Discovery Utility cannot find the EAP245 V3-Solution
2020-01-29 18:18:54 - last edited 2020-02-04 06:05:41

@R1D2 Thanks. Problem is resolved. My DHCP     server wrongly set the net mask option.

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Re:Omada Discovery Utility cannot find the EAP245 V3
2020-01-29 11:59:20 - last edited 2020-01-29 12:23:26

@bb2020,

 

your local host has IP 192.168.11.181/16. You ping the EAP which has the IP 192.168.11.189/24.

Your local host tells you that it has no layer-2 path to the EAP:

 

 

Classic error #40:¹ wrong subnet mask on your local host creates a different network (192.168.0.0/16 instead of 192.168.11.0/24).

So, set a correct subnet mask on your local host and try again.

 

 

¹ Error #40: the user sitting 40cm in front of the screen. :-)

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#2
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Re:Omada Discovery Utility cannot find the EAP245 V3-Solution
2020-01-29 18:18:54 - last edited 2020-02-04 06:05:41

@R1D2 Thanks. Problem is resolved. My DHCP     server wrongly set the net mask option.

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#3
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