Oc200 Controller offline then online again

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Oc200 Controller offline then online again

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21 Reply
Re:Oc200 Controller offline then online again
2020-06-14 08:38:19

@SledgehammerNL 

What fixed my issue is this. I contacted support.sg@tp-link.com. They gave me a beta software after not being able to find the cause issue. Even until now I do not know what is the root of the issue. Maybe ip conflict, or dhcp reservation or ip static or dynamic or my dual wan router. I do not know. But installing the beta fixed it. 

 

My beta firmware is 20191213

The current firmware is 20191126

Please upgrade beta firmware and watch the working status of OC200, if problem is still existing, please send us the log.

 

The download link is here. Please check!

http://support.tp-link.com/f/ee8ca8b19d/?dl=1

 

I used that version and it fixed my issue. I never upgrade to any newer software again coz it's not worth the trouble. I continue using that version even until now. I hope it helps. If u have further issues. Kindly contact them the email above. Again I bear no risk and responsibility for the software. Good luck and Cheers

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#12
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Re:Oc200 Controller offline then online again
2020-06-14 08:45:38

@ivanr 

 

Thnx. I will try that but you think they found the issue by now...

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#13
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Re:Oc200 Controller offline then online again
2020-06-15 11:08:16
So I installed the beta. No improvement. According to TP-Link Netherlands its because of a problem in the Cloud Controller. So TP-Link:solve this!
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#14
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Re:Oc200 Controller offline then online again
2020-06-18 09:01:19
TP-Link confirmed to me that the problem is not the OC200 but the Cloud Software. When I look in the log there is no such thing as off-line. WhenI look at the app (when it happens) I see that only the Cloud Controller is offline and not the OC200 (Local). I really am sick and tired of TP-Link not fixing such an easy problem.
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#15
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Re:Oc200 Controller offline then online again
2020-06-19 09:07:25

@Rbuetow I have a similar issue and similar cable modem. How did you change the switch IP? was it a direct connection with the cable modem temporarily disconnected? I cant seem to get 192.168.0.1 to get me to the switch, keep getting the Arris interface. Thanks

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#16
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Re:Oc200 Controller offline then online again
2020-07-05 15:10:46

 

SledgehammerNL wrote

[...] the problem is not the OC200 but the Cloud Software. [...]


Still a shame for a professional grade product...

Thanks Jc
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#18
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Re:Oc200 Controller offline then online again
2020-07-08 08:37:58

@ivanr I wonder when the new SDN-software is available for the OC200. Other hardware like EAP245v3 has the new firmware and also de software cloud control is updated. Why not the OC200?...

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#19
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Re:Oc200 Controller offline then online again
2020-11-14 19:21:48

@ivanr interesting mine does this every two days at the exact same time 

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#20
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Re:Oc200 Controller offline then online again
2021-10-04 13:41:11

@SledgehammerNL yupp its happes with me also at at night ... i think it is our local isp issue .. im using static ip and i dnt know how to setup the dhcp id does it makes any difference !!!!!!!!

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#21
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Re:Oc200 Controller offline then online again
2022-03-05 05:20:59

  @ivanr 

As per checking on the OC200's specs. It accepts 802.3 af or at

If you can check the screen shot below. It require a minimum power of 15.4 watts.

So what I did, I get my phone adapter charger that is a quick charger with a maximum output power of 33 watts but this charger can still deliver 15 watts enough to deliver power to the OC 200.

For now, this resolved the issue of the frequent Online-Offline.

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#22
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