Cannot connect to the OC200 Cloud Controller via Cloud
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi, I can't connect to my OC200 Cloud Controller via Cloud. I get a " Failed to connect to controller" without any details.
I've checked all, OC200 is accessible from web browser, all seems ok but from cloud is ko.
Should I open some ports on firewall or not?
I tried to disable the firewall but all remains the same.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@forrest Having same issues with OC300 unable to connect even though the Controller is running latest software and shows connected, further more some clients at site also loosing internet connectivity, new clients connect with out internet connected clients
Controller used on SITE showing same results for all sites , OC200 and OC300.
- Copy Link
- Report Inappropriate Content
I'm seeing this same issue today.
- Copy Link
- Report Inappropriate Content
Some more info on my last quote:
- Yesterday I had to reset all of my tp-link equipment because I reset the OC200 without backing it up (I reset it to try to resolve this issue).
- So yesterday I just got everything updated to the latest and greatest version, got everything reconfigured, got the oc200 connected to the cloud, and verified everything was connected and working correctly. Cloud access was fine. Problem resolved, so I thought.
2) Today, try to access the OC200 remotely, no dice. So it's stuffed. I have a backup of a config this time!
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 13940
Replies: 23
Voters 0
No one has voted for it yet.