TL-ER6120 voip forward

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TL-ER6120 voip forward

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-ER6120 voip forward
TL-ER6120 voip forward
2018-08-28 18:13:41 - last edited 2021-04-20 11:11:19
 
Firmware Version: 1.0.7 Build 20140113 Rel.63736
Hardware Version: TL-ER6120 v1.0
 

HI, 
have a problem with the VOIP config.
(port forwarding)
register number on provider



phone rings, but no voice to hear. 
ALG on, off does not matter.
Virtual Server port forwarding (5004 -5020 UDP), (5060-5076) no effect 

what is wrong
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#1
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5 Reply
Re:TL-ER6120 voip forward
2018-08-29 08:13:44 - last edited 2021-04-20 11:11:19

Hi Martin

 

Is VOIP service provider letting you open the port of 5004 -5020, 5060-5076 UDP? You can paste your configuration and let's have a look.

And is there any problem with outgoing calls ?

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#2
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Re:Re:TL-ER6120 voip forward
2018-08-29 11:43:54 - last edited 2021-04-20 11:11:19

hi anderson,

 

outgoing calls have the same problem.

other router everything ok ...

But that's not a solution...
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#3
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Re:Re:Re:TL-ER6120 voip forward
2018-08-30 08:34:12 - last edited 2021-04-20 11:11:19

Martin wrote

hi anderson,

 

outgoing calls have the same problem.

other router everything ok ...

But that's not a solution...

About this problem, it's better to check the packets to check what happen exactly.

I think you can use the Port Mirror feature of the router, to capture the packet of the WAN port and the port connected to the IP Phone. Then send an email to TP-Link Support for getting help. This problem is better to communicate by email.

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#4
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Re:TL-ER6120 voip forward
2018-09-17 11:27:52 - last edited 2021-04-20 11:11:19

It is better to use STUN server, if it is possible.

This firmware fixed some SIP ALG problems also.

 

File:
TL-ER6120v1_en_1.1.1_20160628-rel58939_up.zipDownload
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#5
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Re:Re:Re:Re:TL-ER6120 voip forward
2019-02-13 23:51:26 - last edited 2021-04-20 11:11:19
Hi, I have the same problem. Could you solve it?
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#6
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